Take the fear out of networking and make it work for you

Reading Time: 10 minutes Learn how to get over your fear of networking and make authentic connections to boost your career success, including a 60-second “elevator pitch”.

Bystander intervention goes professional: 4 tips for stepping in on the job

Reading Time: 8 minutes

Here’s something most of us know, and the research backs up: Small actions make a big difference, especially when it comes to preventing sexual harassment and assault. If we see something that doesn’t feel right, we can act. This is bystander intervention: stepping in to reinforce our community values and prevent harm when we see something that looks like disrespect or pressure. Many of us already do this, like when we disrupt a conversation that seems uncomfortable or speak up when people make hurtful comments.

Often, when we think about sexual misconduct and bystander intervention, we’re thinking about intervening in social situations, such as on the dance floor, at a party, or in a relationship. But what happens when you see this happening at your internship, on the job, or at your workplace?

While we might know that it’s equally important to take action in the workplace, we might not exactly know how to do it, especially if we’re dealing with uneven power dynamics—like a boss who’s making crude comments to an employee or an established colleague taking advantage of a new intern. The good news? The basics, which you already know, work here too.

“The skills and strategies that work in social contexts can often be applied to other settings, including professional contexts such as a summer internship or other job,” says Laura Santacrose, assistant director of the Skorton Center for Health Initiatives at Cornell University in New York, who developed Cornell’s “Intervene” project, a bystander intervention initiative for students. The knowledge and confidence that we’ve gained from intervening in other contexts make a difference. Knowing we have the skills to step in makes us more likely to do so, according to a 2014 study of college students in the Journal of Interpersonal Violence.

Besides reinforcing your own personal values, you’re also setting the bar high for the rest of the organization. And that’s important. “Employers hope to create an environment that is welcoming and inclusive for all employees. A safe and inclusive environment fosters teamwork among colleagues, greater workplace satisfaction, and higher levels of innovation and creativity on the job. Employees who are able to facilitate such an environment are highly valued by both their employers and by their clients,” says Jeanine Dames, director of the Office of Career Strategy at Yale University in Connecticut.

Happy professional girl

So how do you do it?

Before you start, consider risk

Whenever we intervene, it’s critical to consider the potential risks involved and to make a safe plan. The power dynamics between supervisors and employees may make it difficult to intervene directly, so consider subtle or indirect actions. “There may be additional supports in a professional setting that will make an intervention easier [than in a social situation], including support from a human resources department,” says Santacrose.

Start here: Stepping in on the job

1. Pay attention to what’s happening

  • Overhear a sexist comment about the new hire’s cleavage? See a colleague’s uncomfortable face when he interacts with his overly handsy boss? Pay attention to the patterns.
  • Ask yourself: How might this situation impact the individuals involved? The department or team? The broader community of the organization or company?

2. Decide: Should someone step in? And who should that someone be?

  • Trust your instincts. It’s OK to decide to do something even if you aren’t sure there’s a problem.
  • Remember that “doing something” might be shooting a quick email to human resources (HR) or chatting briefly with your coworkers to see if they’re noticing it too. Ask your fellow employees or supervisors what they’re seeing or how they might deal with the situation. HR representatives may be particularly helpful. It’s their job to make sure that the workplace is safe and respectful, so they want to know when something seems off.

3. Make a plan

  • There are usually multiple ways to intervene. Play to your strengths. Not sure what those are? Take our bystander quiz here to learn more about your stepping-in style. Remember that interventions don’t have to be dramatic to be effective.
  • Pay attention to power dynamics. If you are worried about the consequences of intervening, consider confidentially reporting the problem to HR.

4. Make your move: Intervene and follow up

  • After you’ve intervened, follow up with the person being targeted or your colleagues.
  • Think about what the organization could do to make positive outcomes more likely in the future. What structural changes would help? Can you review company policies and suggest updates? Are there employee training options that can help set community standards? Make suggestions and be willing to help put them into place if it’s an option.

How would you respond?

Now that you know the basics, or at least can refer back to them, let’s get into some examples. Use the following scenarios to think about possible intervention strategies. What strategies would you choose?

Scenario 1: Inappropriate jokes

Imagine that you share an office space with several other summer interns. One of the interns, Taylor, often makes sexual jokes and suggestive comments. You and the other interns find the jokes annoying, but one of the interns, Sam, looks upset and starts to avoid the space.

  • Taylor is distracting everyone from work.
  • Sam might worry that others think Taylor’s jokes are OK.
  • Sam’s job performance could suffer.
  • Other interns’ job performance could suffer.
  • Taylor might continue this behavior in other workplaces, which could continue to hurt people—and damage Taylor’s job prospects.

  • Don’t laugh at the jokes. An awkward silence can speak volumes.
  • Privately check in with Taylor. “You probably mean well, but those jokes make you seem unprofessional.”
  • Privately check in with Sam. “You seemed a little bit uncomfortable with Taylor’s jokes. Are you OK?”
  • Talk to a supervisor. Suggest that supervisors discuss appropriate workplace conduct with new interns now and in the future.
  • Consider structural changes that can prevent this problem from happening again. Proactively start positive, professional conversations in the shared workspace. This sets a good example and minimizes chances for inappropriate conversations to begin.
  • Student story: “I politely interrupted the situation by asking a work-related question to cause a distraction and interruption. Then I privately talked to my co-worker at a later time.”
    —Rebecca B., fourth-year undergraduate, Rochester Community and Technical College, Minnesota

Scenario 2: Unfair treatment

Imagine that you have a part-time campus job in a lab. The professor in charge of the lab chooses a graduate student, Riley, to lead a project. A few weeks ago, Riley asked one of your coworkers, Casey, out on a date. Casey said no. Since then, Riley seems to be treating Casey differently from the other lab members. Riley often dismisses Casey’s comments in meetings and assigns all the menial jobs to Casey.

  • The professor might think that Casey is not a good employee.
  • The rest of the lab members are missing out on Casey’s contributions.
  • Other lab members might feel like they must always agree with Riley or face retaliation.
  • Riley is behaving unprofessionally, which could hurt Riley’s future job prospects.

  • Validate Casey’s contributions. If Riley dismisses one of Casey’s comments, say, “I actually thought that was a really good point.” Similarly, volunteer to do the menial jobs yourself.
  • Check in with Casey. Tell Casey that you’ve noticed the problem and are available to help. Providing emotional support after an incident of harassment is the most common kind of workplace bystander intervention, according to a 2016 study in the International Journal of Human Resources Management.
  • Express your concerns with the professor supervising the lab.
  • Consider reaching out to an official such as a Title IX coordinator or HR representative.
  • Propose structural changes to ensure everyone’s voices are heard and menial jobs are fairly distributed. For example, you could suggest that everyone takes turns performing the less-desirable tasks using a chart that’s visible in the lab.
  • Student story: “I told my manager right away. The manager handled it from there.”
    —Kassandra J., first-year graduate student, Texas Woman’s University

Scenario 3: Callouts on appearance

Imagine that you have a part-time job. Your supervisor makes small talk with employees as you arrive in the morning. Topics range from sports to the weather, but on several occasions, your supervisor has made comments about the appearance of one employee, Kai, such as, “You look gorgeous today!” and “That shirt looks great on you!” Your supervisor does not comment on other employees’ appearances.

  • This behavior creates a workplace that emphasizes people’s appearance, perhaps implying that their looks matter more than their ideas.
  • Kai may feel uncomfortable at work and worry about what the manager expects.
  • Other employees might worry that they will be treated differently based on appearance too.

  • Check in with Kai and express concern about the comments.
  • Subtly steer conversations back to appropriate topics.
  • Speak to another employee and ask for advice.
  • Talk to an HR representative. They may be able to take action without revealing your identity.

See? Your bystander skills just went pro. When you break it down like this, intervening becomes a little easier, which means your workplace can be just as supportive of a community as your campus is. So remember: Your bystander skills can work in any context, at any time.

Want more bystander info? Check out Cornell University’s bystander initiative, “Intervene.” This interactive training, useful for students of all kinds, offers concrete strategies for intervening in a wide range of social, academic, and professional settings.

Strategies developed by the Communication and Consent Educator program at Yale University.

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Article sources

Jeanine Dames, JD, director of office of career strategy, Yale University, Connecticut.

Laura Santacrose, MPH, assistant director, Skorton Center for Health Initiatives, Cornell University, New York.

Banyard, V. L. (2011). Who will help prevent sexual violence: Creating an ecological model of bystander intervention. Psychology of Violence, 1(3), 216–229.

Banyard, V. L., Plante, E. G., & Moynihan, M. M. (2004). Bystander education: Bringing a broader community perspective to sexual violence prevention. Journal of Community Psychology, 32(1), 61–79.

Bennett, S., Banyard, V. L., & Garnhart, L. (2014). To act or not to act, that is the question? Barriers and facilitators of bystander intervention. Journal of Interpersonal Violence, 29(3), 476–496.

Bowes-Sperry, L., & O’Leary-Kelly, A. M. (2005). To act or not to act: The dilemma faced by sexual harassment observers. Academy of Management Review, 30(2), 288–306.

Carmody, M. (2005). Ethical erotics: Reconceptualizing anti-rape education. Sexualities, 8(4), 465–480.

Garcia, S. M., Weaver, K., Moskowitz, G. B., & Darley, J. M. (2002). Crowded minds: The implicit bystander effect. Journal of Personality and Social Psychology, 83(4), 843–853.

McDonald, P., Charlesworth, S., & Graham, T. (2016). Action or inaction: Bystander intervention in workplace sexual harassment. International Journal of Human Resource Management, 27(5), 548–566.

McMahon, S., & Banyard, V. L. (2012). When can I help? A conceptual framework for the prevention of sexual violence through bystander intervention. Trauma, Violence, & Abuse, 13(1), 3–14.

Rayner, C., & Bowes-Sperry, L. (2008, June). Mobilizing bystanders to intervene in workplace bullying. In The 6th International Conference on Workplace Bullying.

Ask the professor: “What’s the best way to work with nontraditional students in group projects?”

Reading Time: 3 minutes

—Daniel A., Portland State University, Oregon

Let me start with a confession: I was not the world’s best group project member. In fact, I was pretty bad. Why? Because I was focused on the “project” and not the “group,” which means I bulldozed over the humans I had to work with to get that A. Little did I know that I had missed the opportunity to develop important people skills that I am still working on.

Hopefully, some of your group members will be more experienced with, and enthusiastic about, group work than I was. You might be worried if you’re working with a mix of older, younger, more experienced, and less experienced students, but there’s no reason to be. In fact, there are some real benefits to having a mix of ages and experience levels in a group environment. Here are some:

  • Students returning to college after time away typically spent time in the job market, and that means they’ve had more time to refine their collaborative skills. Use this to your advantage by asking for their real-world tips on group work. Their experiences can help shape your approach.
  • Older students typically know their strengths and weaknesses because they’ve had more time to figure them out. They will likely know where they’ll be most helpful. Just ask.
  • Many nontraditional students are juggling full-time work, careers, families, and care-giving with their student life. While that may make them busier, it also makes them more likely to seriously focus on their tasks and want to get the most from the experience.

Calendar vectorYou might run into a few problems here and there with scheduling, especially if some of your group mates have more responsibilities than others. Here are a few ideas for working through schedule conflicts:

Use your first meeting to establish how many times you’ll need to meet and how long those meetings will be. Then get them on everyone’s calendar.

Be clear about what work can be done remotely. You don’t need to go over every single detail of people’s tasks in person. In fact, a lot of the work can likely be completed independently so you can use the meeting time to review and get on the same page. Clarify what work each of you can do remotely and how you’ll check in when you’re not face-to-face.

Set communication expectations. Exchange contact info, make a group text or chat, or start an email chain to send updates and check in. This can reduce the time needed to meet in person and can make your meetings more efficient.

Laptop vectorUse collaborative technology in place of meeting times if scheduling gets hectic. A shared Google Doc or presentation gives everyone the chance to see progress and provide feedback, no matter where they are or what time of day it is.

Once you’ve figured out how to make it work for everyone, figure out how the project is going to work overall. Here are a few more tips:

  • Determine individuals’ preferences. Your first meeting should establish who prefers to do what task. Your group members know their strengths and weaknesses, and they should use that knowledge to choose tasks that play to their strengths. Here’s where that experience comes in handy.
  • Assign tasks and deadlinesâ€Ķbut be flexible. Life will get in the way and humans will do human things—such as not deliver on their task—so be prepared that even if you have a clear plan in place for completing the project, there will need to be adjustments. It’s part of the process!
  • Be honest. Ask for group members’ honesty as they work on their tasks. A member can’t deliver what was promised? That member needs to let the group know immediately. Make an agreement that honesty will be encouraged and supported.
  • Get it done without malice. Many times, I have been the one who came in at the end and took care of the incomplete tasks, and many times, I had a bad attitude about it. I encourage you to keep focused on the completion of the project and do what is needed without getting angry at group members who didn’t do what they promised. This is a good lesson in meeting “real world” deadlines and working with people effectively.

Jobs and internships: Find your leadership potential this summer

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Climbing into the lifeguard chair for the summer? Decorating your cubicle at your new internship? In a recent survey by SH101, two out of three students who responded said they expected to have at least one job or internship this summer. Whatever you’re doing, for whatever reason, it’s worth strategizing about ways you can use the experience to develop leadership skills.

Why leadership? Two reasons: First, employers love leadership. Four out of five employers look for leadership skills on new college graduates’ rÃĐsumÃĐs, according to the Job Outlook 2016 survey by the National Association of Colleges and Employers. Second, “leadership” is broad enough that you can potentially find ways to demonstrate relevant characteristics and skills in any situation, including working as a lifeguard or camp counselor. For more comprehensive resources, and to make your summer work on your rÃĐsumÃĐ, see Get help or find out more.

What counts as leadership?

Here’s why it’s worth getting comfortable with the idea of yourself as a potential leader. Not all leaders have the title “president” or boss other people around. Leadership is about having influence and inspiring others to take productive action. When you think about leadership, remember these key points:

  • Leadership takes many different forms, and not all of them are readily apparent.
  • Leadership spans many skill sets and personality types.
  • Anyone can learn to lead, even in unconventional situations.

We can hone leadership skills without winning a war or finding a cure for disease. Leadership includes these skills and more:

  • Interpersonal communication
  • Community-building actions that strengthen a shared sense of purpose
  • Conflict resolution and teamwork
  • Motivating and supporting others, including acknowledging their efforts
  • Managing your time, and helping others manage theirs, including delegating tasks and keeping a group on track
  • Including people who are often marginalized and excluded
  • Giving and receiving constructive criticism
  • Innovative thinking

Does everything have to be about your rÃĐsumÃĐ?

As much as we’re talking here about career potential, other goals are valuable too: earning money, developing yourself personally, keeping busy, and having fun. It’s OK if your summer isn’t directly about building your rÃĐsumÃĐ. It’s worth thinking about it through that lens, however, because you might find that your role has some career relevance that you hadn’t spotted initially. For example, working retail or in the food industry can build customer service and communication skills.

3 strategies to build leadership experience you can use later

1  Remember that metrics matter:

Hiring managers want to know the numbers. Use statistics and precise information. How many events did you help staff? Your organization or club’s social media followers grew by what percentage? How much money did you help raise? How many like-minded organizations did you reach out to about a potential collaboration? When you took over tracking inventory, how much of your boss’s time did you free up for them to work on growing the business? Track your activities and tasks on a spreadsheet for easy access in a job search.

How to keep track of your workplace goals and accomplishments

  • When you’re getting started in your job or internship, talk to your supervisor about realistic, measurable goals. For example, your goals may include writing a certain number of blog posts, signing up a certain number of customers for a rewards program, or developing enough knowledge that you can take on some managerial duties before the end of the summer. Look for some element of challenge and an opportunity to show your skills and effort, but not setting the goals so high that you can’t meet them. Your supervisor can help you figure out what’s attainable.
  • Keep a simple spreadsheet outlining what you did in the job or internship. This can help your current supervisor write future letters of recommendation, help you flesh out your rÃĐsumÃĐ and LinkedIn profile, and help you prepare for interviews. You might be amazed at what you accomplish in one summer.

2  Think about ways to add value:

Future interviewers will want to hear your stories about specific projects, ideas, or accomplishments. Here’s what that could look like.

Find ways to demonstrate your initiative
Managers love when employees or interns propose new projects to expand their programs or increase revenue. These types of projects show innovation, creativity, and commitment, all valuable leadership traits. It’s especially valuable if your initiative will be sustainable when you’re no longer around to do it. Just make sure you have enough time to complete the tasks you were initially assigned and are in a position to take on any extra work.

Consider what you could accomplish this summer:

  • If you’re interning at a small nonprofit, you might volunteer to create a spreadsheet and tracking system for prospective donors.
  • If you’re working retail at a local business, you might volunteer to redesign the store’s website or brochures to attract new customers from the local college.
  • If you’re a sleepaway camp counselor, you might design and lead a new activity to keep campers engaged.
  • If you’re at the mom-and-pop ice cream stand, you may want to highlight your readiness to work a double shift to cover for coworkers who bailed, or your willingness to design T-shirts or signs.

3  Think about how these experiences could transfer to your career:

Future employers want to know that you can apply those same skills to their own organizations and challenges. When preparing for job interviews, plan how you’ll tell your stories of overcoming challenges, developing your own projects, and helping your employer accomplish their goals. The creativity, persistence, and dedication that you put into that new sign, updated database, or increased Facebook “likes” could translate into real, usable assets at your future company (depending on their strategic goals).

How to approach barriers affecting marginalized communities

If you have a condition that may be relevant to your presentation or performance, it can be useful to address it (without necessarily disclosing a diagnosis). For example:

  • “Verbal instructions can be harder for me to remember. It would be helpful if you could give me written notes or emails about my assignments to make sure I have what I need to do my best.”
  • “This is my first time working in an office—I hope to learn a lot this summer. It would be great if you could point out to me how things work, even if you think it might seem obvious, so I can learn even more.”

Put this into practice: How to make it work in person and on paper

Almost any work placement can provide opportunities to develop leadership skills. Here, students identify what they learned from short-term roles in four different fields. Jeff Onore, a career coach based in Massachusetts, discusses how they can present that experience to employers—in person or on paper. These strategies are relevant to a wide range of career interests, skills, and experiences.

Student perspective

How to talk about it

Government agency


“I worked with [a county probation department], and I was taught to be more responsible and take deadlines seriously. I also learned that you yourself are solely responsible for your work and to always double-check [everything].”
—Third-year undergraduate, California State University, Channel Islands
“Working with a probation department tells me the student is mature and professional. Employers like to see people do challenging things in challenging environments. Stress the fast pace as well as the empathy you need to work in that field.”

Childcare


“I gained a lot of leadership skills in a job in a daycare. Working with children aged six weeks to five years presents a new challenge every day, sometimes basic and other times very complicated. It requires making a lot of judgment calls on your feet and then communicating about your decisions to parents and supervisors later.”
—First-year graduate student, University of Delaware
“Own this; confidently say [you] gained leadership skills working in a daycare, a role that some people would play down. You can say, for example, ‘One thing I’ve learned about leadership: You need to stay calm.’”

Student perspective

How to talk about it

Amateur theater


“As stage manager for a college play, I knew that some cast members got along better than others, but all had to interact. After and before rehearsals, I’d ensure everyone was in a decent mood, and work out any misgivings.”
—Fourth-year undergraduate, Wayland Baptist University, Texas
“Stage Manager, 2014–2017:

  • Four major productions: South Pacific, The King & I, Romeo and Juliet, The Bachelor Goes Live.
  • Casts of 20–40; crews included lighting, sound, props, and costumes; coordinated these often conflicting departments and teams.”

Summer camp


“I was a camp counselor, which makes it easy to gain authority over the group, but more difficult to have a common communication basis where they feel comfortable talking to you about what they need [while also respecting] rules you set into place.”
—Third-year undergraduate, University of Central Arkansas
Include the metrics, and put some meat on the role:

  • “22 campers, 24/7 responsibility
  • Organized camp-wide Olympics, securing buy-in from the head counselors and students.
  • Facilitated the closing ceremonies for audience of families, recognizing each student.”

Presenting the tough stuff: How 5 students can address workplace obstacles

The workplace brings frustrations and constraints, as well as opportunities. Here, students describe five barriers that may make it harder for them to transfer certain skills and experiences into jobs after graduation. Jeff Onore, a career coach based in Massachusetts, looks at ways to approach it. These strategies are relevant to a wide range of career interests, skills, and experiences.

Student perspective

Expert perspective

1.  Gender/sexuality bias


“I am unsure if I can give my most valuable leadership positions—as president and vice president of finance of the Queer Student Alliance—on my rÃĐsumÃĐ, for fear of discrimination or implicit bias against me.”
—Second-year undergraduate, Tulane University, Louisiana
“There may be room to say you effected social change as president of a student alliance. Be prepared at your interview to be asked the name of the organization. If you’re applying to pretty liberal employers—universities, arts, etc.—this may not be an issue. In more conservative fields, the reality is that this can be trickier to navigate.”

2.  Sexual harassment


“Sexual harassment has caused me to leave an internship at a law firm.”
—Second year graduate student, Johns Hopkins University, Maryland
“No one will ask why you left an internship the way they might ask why you left a job. In this case, focus on what you learned in the internship.”

3.  Economic hardship


“It’s very difficult to participate in unpaid internships, offered by many nonprofits, when the cost of higher education is so debilitating.”
—Fourth-year graduate student, Emory University, Georgia
“Employers understand that financing college imposes more constraints on some students than others. If you don’t have much internship experience in your field, go right to this framing: It was important for you to work, and this is what you accomplished in the jobs you held (your good work ethic, your time management, and so on).”

4.  Deafness and disability discrimination


“[It was problematic that I had] no access to communication: American Sign Language, transcripts, closed captioning, etc.”
—First-year graduate student, California State University, Northridge
“If your college has connections with companies that do a good job accommodating deaf and disabled employees, start there. Some employers can be identified through the Lime Connect Network for the STEM fields or through chapters of the US Business Leadership Network in all fields. Disclosing deafness or a disability is unpredictable—some employers will be much more receptive than others. In the US, your right to reasonable accommodations on the job is protected by federal law. You can encourage an employer to contact the Job Accommodation Network for free expert help in figuring out accommodations. Or you might decide an employer isn’t worth the struggle.”
—Lucy Berrington, editor of Student Health 101

5. Age and gender discrimination


“Discrimination based on age and gender is something that I have been faced with, as I am a young female in the engineering field, which is predominately male. I know I am sometimes underestimated and pushed aside by peers because of this, but it only fuels my fire to be stronger and show them my leadership skills.”
—First-year graduate student, Villanova University, Pennsylvania
“The STEM fields are looking to recruit more women. Recognize your value to them. There may be a certain amount of age and gender discrimination, so it’s important to determine what the company culture is like. The first thing to do is to network through the engineering department at your school. People are often kind to those who have had a similar experience. Look at Glassdoor.com for information about the culture at corporate engineering departments, and use internships to take the temperature of different work environments. A large company may prioritize discrimination training; a small company may give you a chance to get certain kinds of experience more quickly.”

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Article sources

Jodie Collins, supervisor, Multicultural and Student Programs, Olympic College, Washington.

Jeff Onore, career coach, Waltham, Massachusetts.

National Association of Colleges and Employers. (2017).  Job outlook 2016: Attributes employers want to see on new college graduates’ rÃĐsumÃĐs. Retrieved from https://www.naceweb.org/s11182015/employers-look-for-in-new-hires.aspx

Student Health 101 survey, February 2017.

The science of smart: What type of learner are you?

Reading Time: 11 minutes

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Are you doing what you want to do? Heading where you want to head? If you’ve chosen your major and minor, are you confident they will build on your strengths and support your life goals? Sometimes it’s not obvious where we should be going or what we are best suited to. Standardized tests, like the SAT and ACT, assess primarily our mathematical and linguistic abilities. But there are more than those two ways to be smart. Recognizing our strengths (and what we need to work on) is key to a satisfying life.

Back in the 1980s, Dr. Howard Gardner, a professor of education at Harvard University, contemplated the range of skills that humans use in life and the problem-solving and creative abilities that are valuable to society. That’s when he coined the term “multiple intelligences” and determined that humans demonstrate at least eight categories of smarts.

Hardly anyone will rank high on every type of intelligence. That said, we can harness our strengths, allowing them to guide our personal, academic, and career goals and decisions. We can also improve in the areas that don’t come so naturally to make sure those relative weaknesses don’t hold us back. Click to learn how.

1  Linguistic intelligence

Use words effectively to tell a story, explain, or convince, either in speech or writing—as demoed by journalists, lawyers, and marketers.

If you’re a whiz at reading, writing, and maybe even public speaking, linguistic intelligence is probably one of your strengths.

Natural career fits
Journalist, lawyer, marketing consultant, politician, social media manager, writer/editor

How to develop your linguistic intelligence

  • Create a blog to practice your delivery and figure out how to engage others. You can relate it to a career interest or any topic that inspires you.
  • Consistent practice will help you brush up on your skills, even if it’s simply for the sake of improving your conversation and email correspondence (which you’ll likely rely on in any career).

“Being more vocal in a conversation, not being intimidated, and being willing to state your opinion are great things to try! If you find it hard to speak with other people, speak in front of a mirror or practice with your close friends/family. Also, recording yourself is a great way to learn our strengths and weaknesses.”
—Laura B., second-year undergraduate, Memorial University of Newfoundland, Newfoundland and Labrador

“Read, write, and talk more. [Try] dense and informative topics such as scientific articles, economic forecasts, political writings, and philosophy. It may sound too simple to be true, but just getting more involved in intense subjects like these is actually an outstanding way to improve your linguistics.”
—Reza W.-L., second-year undergraduate, New Jersey Institute of Technology

Hone your vocab with addictive word puzzles

How to start a blog online

Blue monster with glasses2  Logical-mathematic intelligence

Use numbers effectively (e.g., to solve math problems), notice patterns/relationships, and reason clearly—as demoed by scientists, social scientists, and computer programmers.

If you’re the one solving puzzles, calculating how much tip everyone needs to pitch in for the pizza, and deconstructing the fallacies in presidential candidates’ arguments, you’ve got logical-mathematical skills.

Natural career fits

Accountant, actuary, computer programmer, database designer, doctor, engineer, mathematician, website coder

How to develop your logical-mathematical intelligence

  • Play Sudoku and crossword puzzles. Relish brainteaser puzzles and riddles.
  • Logical thinking goes way beyond math. Question and investigate your and others’ assumptions. Learn to spot the flaws in arguments. Read about human irrationality and biases. Join a debate team.
  • Make sure your budget’s working for you. Make or revise your spending plan using apps that help structure and organize the info. (This will cover you in all kinds of ways.)

“Numerical intelligence helps in every aspect of life because logical thinking is the basis for everything. I’ve always been pretty good at math, but I definitely sharpened my critical thinking skills when I debated competitively in high school. It improved my life in so many ways that I feel all students should be strongly encouraged to take part in competitive speech and/or debate.”
—Reza W.-L., second-year undergraduate, New Jersey Institute of Technology

“I was always bad at mental math until I watched these videos [below right]. When I started studying it on my own time and finding the stuff I was interested in (coding and physics), I found a way to appreciate it.”
—Karl J., fourth-year undergraduate, University of Lethbridge, Alberta

Lift up your logic with this fan-favorite puzzle app

Human quirks and foibles and what they mean for us

Tricks that make mental math easy [videos]

Yellow, one eyed monster3  Spatial intelligence

Think in terms of physical space while being very aware of your environment, indoors and out—as demoed by architects, designers, and guides.

What do escaping mazes, playing video games, constructing objects from a kit, and mentally rearranging stuff have in common? Spatial intelligence—it’s key to success in science, technology, engineering, and mathematics, as well as visual design and other careers.

Natural career fits

Architect, artist, physicist, civil engineer, game designer, interior decorator, outdoor guide, urban planner

How to enhance your spatial intelligence

  • Try navigating your city without GPS. Take a look at your smartphone map and try to get a feeling for your destination in relation to your current location, but then put your phone away. (OK, fine—pull it out again if you get lost.)
  • Playing chess boosts your problem-solving ability and creativity—important skills for careers that require spacial intelligence. Playing video games improves a range of spatial tasks. Also, grapple with Tetris, Rubik’s Cube, and other puzzles.
  • Make stuff—e.g., build furniture or models from scratch or kits.

“I never really considered how objects relate to each other until I was in my first figure-drawing class in college. Figuring out how the model related to the space around them was both difficult to master and a (surprisingly) crucial piece of my higher education. This has become an important part of my career as a graphic designer.”
—Katie M., recent graduate, University of Massachusetts Dartmouth

“Spatial skills are especially important for the sciences because they help you visualize what’s going on in nature without having to actually see it. For example, organic chemistry is heavily based on spatial and 3D thinking because the shapes of molecules determine how they interact with each other.”
—Reza W.-L., second-year undergraduate, New Jersey Institute of Technology

Solve the digital Rubik’s Cube

Play Tetris online

Blue monster with 7 eyes4  Bodily-kinesthetic intelligence

Use your own body to express feelings or ideas, or use your hands to transform things—as demoed by dancers, sculptors, surgeons, and mechanics.

If you’ve got great dance moves, a steady hand when crafting, or a natural talent for sports, you’ve also got bodily-kinesthetic intelligence. You have control over your body and can use it to produce small, specific movements (e.g., with your hands) or large, dramatic ones (e.g., with your whole body).

Natural career fits

Actor, athlete, carpenter, craftsperson, dancer, jeweler, mechanic, personal trainer/fitness instructor, sculptor, surgeon

How to enhance your bodily-kinesthetic intelligence

  • Join a sports team, dance or martial arts class, or drama group. Ask a friend to sign up with you and pledge to make it a no-judgment zone. This is about doing it and seeing what it does for you.
  • Get hands-on. Find activities that involve touch and texture, like braille, massage, sculpture, or knitting.

“Joining my university competitive cheer team and performing in front of big crowds has helped me to build confidence and close friendships. It’s also provided me with many personal fitness goals to work towards. The physical element of stunting, dancing, and tumbling has provided me with a weekly stress buster.”
—Serena C., third-year undergraduate, Wilfrid Laurier University, Ontario

Find a local sports opportunity

Find free sculpture lessons online

Pink monster wearing headphones5  Musical intelligence

Understand, create, or express musical forms—as demoed by music critics, composers, DJs, and musicians.

Do you play an instrument, sing, or create the best playlists? Are you always feeling the beat? Your musical skills are likely your strength—even if your singing voice is fit only for the shower.

Natural career fits

Conductor, DJ, music critic, musician, singer, sound engineer, speech therapist, talent agent

What if your dreams don’t align with your ability? “You don’t have to automatically discard your passion if it’s a weakness. You can find an industry that has to do with your passion where you could use your strengths. For example, you may be passionate about singing, but if you’re tone-deaf, it might be better to keep singing as a hobby. You could become a talent scout, a music critic, a concert promoter, or a recording engineer.”
—Hallie Crawford, certified professional career coach, author, and speaker based in Atlanta, Georgia

How to develop your musical moxie

  • Learn an instrument or take voice lessons. This takes time and probably money, but is a worthwhile investment if you’re passionate about singing or music.
  • Switch up the type of music you listen to. If you’re using Spotify or Google Play Music, challenge yourself to pick a different genre playlist every day. You’ll train your ear to recognize different pitches, melodies, and tones.

“Whether you’re trying to create better playlists or expand your knowledge of music, if you only listen to one genre, you’re limiting yourself. Approaching new artists/genres with an open mind allows you to observe different attributes of the music. I always take note of the background music in offices, stores, my friends’ cars, parties, etc. Music theory classes are a great way to get more knowledge.”
—Taylor R., third-year undergraduate, Hobart and William Smith Colleges, New York

Find free music lessons online

Sing up with this vocal training app

Red, happy monster6  Interpersonal intelligence

Understand the moods, intentions, feelings, and motivations of other people, and know how to handle social situations effectively—as demoed by service industry professionals, public relations agents, social workers, and teachers.

Are you the first person your friends come to for advice and one of the last to leave a party? If you’re socially connected and comfortable communicating with almost anyone, your strength likely lies in your interpersonal intelligence.

Natural career fits

Business administrator, hotel or restaurant manager, journalist, nurse, psychologist, public relations agent, salesperson, social worker, teacher

How to lift your interpersonal intelligence

  • Rather than sticking to surface-level “Hello” and “How are you?” conversations, make it a goal to have a substantive talk with at least one different person every day. If face-to-face communication is difficult for you, start a conversation online. Try to learn something new about the other person while also sharing something about yourself (keep your personal info private online, though).
  • When a friend confides in you, listen. Put yourself in their shoes and consider what would help you in that scenario. Maybe you’re there to hear them without judgment, or help them access additional supports, rather than tell them what to do.

“We read tone differently online, so anything I write in an email I say aloud to myself first. I use the sandwich technique for cushioning messages that deliver bad news: Start off with a positive point, lead into the critique, and finish off with ‘this was good/I like this.”
—Karl J., fourth-year undergraduate, University of Lethbridge, Alberta

“If you’re not feeling confident about your ability to contribute to a conversation or connect, listen and take in the scene. Notice how other people succeed in conversation, email, public speaking, and so on. Practice how to introduce yourself to people in different scenarios: someone you want to network with in your career versus a friend of a friend at a party.”
—Taylor R., third-year undergraduate, Hobart & William Smith Colleges, New York

Cultivate empathy via these six habits

Purple monster with eye patch7  Intrapersonal intelligence

Accurately understand yourself (including your strengths, biases, and limitations), and make decisions based on your goals and interests—as demoed by counselors, career coaches, and business owners.

If you’re self-aware enough to recognize your positive traits and flaws, and can catch yourself in rationalizations and denials, bravo. You’re likely self-motivating, adaptable, and thinking about both your short and long-term goals.

Natural career fits

Business owner, entrepreneur, career coach, consultant, counselor, psychologist

How to enhance your intrapersonal intelligence

  • Create your own personal development plan. Write down the goals that you’d like to achieve within the next year and reflect on the specific steps and decisions they require. For instance, think about which classes are in line with your career interests and what internship experiences could work for you.
  • Think long term: Where do you want to live? What kind of lifestyle do you envision for yourself after graduation? How can your natural strengths and abilities help you get there, and what areas do you want to improve on?
  • Apply for scholarships and grants. The application process is a good way to develop perspective on yourself in addition to the other potential bonus (free money).

“Writing in a journal helps me become more introspective, which has caused me to become more aware of myself and my surroundings. It’s been useful at work, when I’m interacting with co-workers, to develop my empathy and understand what they need or where they’re coming from. Plus I know my strengths and I can work to them.”
—Lauren C., fifth-year undergraduate, University of Victoria, British Columbia

Create your personal development plan

Tune into Happier with Gretchen Rubin

Green monster8  Naturalist intelligence

Recognize species and natural phenomena in the environment (e.g., flora and fauna, cloud formations, mountains) or apply that same lens to the urban environment—as demoed by conservationists, biologists, and veterinarians.

Do you naturally recognize and build knowledge about the living things around you, like which tree species grow in your neighborhood and which birds live in them? If so, you’ve got naturalist intelligence.

Natural career fits

Anthropologist, botanist, biologist, conservationist, environmental lawyer, florist, geologist, veterinarian, wildlife expert

How to nurture your naturalist intelligence

  • Get comfortable with nature. Spending more time outdoors. Plan a camping trip with a friend, and make it a point to learn which plants and animals live in the area.
  • If you’re interested in plants, consider starting a garden in your yard (or on campus, if you can negotiate that). Or care for a few indoor plants. You could try growing your own veggies, which will help keep you stocked with healthy ingredients and earn you bragging rights when you treat someone to a “garden to table” meal.

“Naturalistic intelligence can be helpful because you can recognize if there are any changes in the ecosystem, such as if a new plant species starts dominating a park near you. It can be very useful if you have an environmental career or if you are in politics because you can try for ecological solutions. If you put in effort to being aware of things like the type of ecosystem you live in or whether you live in a valley or on a bedrock, you can develop a deeper understanding of the importance of the natural world.”
—Lindsay M., third-year undergraduate, Queen’s University, Ontario

Find out which plants and animals live locally

Check out the 7 easiest veggies to grow at home

How these intelligences might look in your day-to-day life:

  • That time you intervened in the awkward conflict at the bar? Your interpersonal instincts helped everyone get comfortable.
  • Rocked that class presentation with integrated graphics and tools? Props to your spatial intelligence.
  • When you spot the flaws and fallacies in other people’s arguments (whether or not you agree with them), you’re demo-ing logical-mathematical skills.
  • When your insightful remix lifted your music grade to an A? Bravo—you have musical strengths.
  • Remember your winningest soccer goal? Thank your bodily-kinesthetic abilities.
  • Do others admire your self-motivation? That’s a vital intrapersonal skill.

Real life is multidimensional

“When we think about real-world problems, not just those on an IQ test or an exam in school, we see that there are many ways to solve problems, many ways to be smart,” says Dr. Thomas R. Hoerr, author of Becoming a Multiple Intelligences School (ASCD, 2000) and director of New City School in St. Louis, Missouri.

Build your life goals around your strengths

Different careers require different skills. “People who are able to use their strongest intelligences at work are more likely to be successful,” says Dr. Hoerr. “That’s not to say that we can’t improve skill in an intelligence; we can. But it does mean that we will find more success and pleasure when we work in areas in which we have strengths.”

Don’t neglect some of the weaker areas

At the same time, “success” (however we define it) cannot depend on just one or two life skills. “Obviously some [careers] rely heavily on a particular intelligence, but most require a balance of several,” says Mindy L. Kornhaber, associate professor in the Department of Education Policy Studies at Pennsylvania State University. If you are relatively weak in areas that are broadly relevant to productivity and happiness, like interpersonal and intrapersonal skills, look at how you can build those up.

[survey_plugin] Article sources

Mindy L. Kornhaber, associate professor, Department of Education Policy Studies, Pennsylvania State University.

Hallie Crawford, MA, certified professional career coach, author, and speaker, Atlanta, Georgia.

Thomas R. Hoerr, PhD, author, Becoming a Multiple Intelligences School (ASCD, 2000), head of New City School in St. Louis, Missouri.

Armstrong, T. (2009). Multiple intelligences in the classroom (3rd ed.). Cloverdale, CA: Association for Supervision & Curriculum Development. Retrieved from
https://books.google.ca/books?hl=en&lr=&id=GAVRBAAAQBAJ&oi=fnd&pg= PR7&dq=multiple+intelligences&ots=B53Aec13FG&sig=oX9ca284eRNHDAgODbLtqxK_ PNE&redir_esc=y#v=onepage&q&f=false

Darling-Hammond, L. (2010). Performance counts: Assessment systems that support high-quality learning. Washington, DC: Council of Chief State School Officers. Retrieved from https://www.ccsso.org/Documents/2010/Performance_Counts_Assessment_Systems_2010.pdf

Gardner, H. (2011). Frames of mind: The theory of multiple intelligences (3rd ed.). New York, NY: Perseus Books Group. Retrieved from: https://books.google.ca/books?hl=en&lr=&id=2IEfFSYouKUC&oi=fnd&pg=PR7&dq=multiple+intelligences&ots=3-7S6R0Rw&sig=RXlc0abkwWaODE0j_3Mxe5bbOVI&redir_esc=y#v=onepage&q&f=false

Hambrick, D. Z., & Chabris, C. (2014, April 14). Yes, IQ really matters. Slate. Retrieved from https://www.slate.com/articles/health_and_science/science/2014/04/ what_do_sat_and_iq_tests_measure_general_intelligence_predicts_school_and.html

Hampshire, A., Highfield, R. R., Parkin, B. L., & Owen, A. M. (2012). Fractionating human intelligence. Neuron, 76(6), 1225–1237.

Hiss, W. C., & Franks, V. W. (2014). Defining promise: Optional standardized testing policies in American college and university admissions. National Association for College Admissions. Retrieved from https://www.nacacnet.org/research/research-data/nacac-research/Documents/DefiningPromise.pdf

National Academy of Sciences. (2011). Assessing 21st century skills: Summary of a workshop. National Research Council (US) Committee on the Assessment of 21st Century Skills. Washington (DC): National Academies Press (US). Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK84217/

Uttal, D. H., Meadow, N. G., Tipton, E., Hand, L. L., et al. (2013). The malleability of spatial skills: A meta-analysis of training studies. Psychological Bulletin, 139(2), 352–402.

Student hacks: More freebies than you’ll ever get again

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Student life is full of challenges, sometimes triggering a major case of enough already. You’re probably aware that the campus offers a bunch of services and resources designed to help you be healthy, resilient, and successful. Do they work? In surveys by Student Health 101, you say yes: These services can make the difference between passing or failing, an A or a B, staying in or dropping out. Students often say they regret waiting until they were in a crisis, and wish they’d accessed these resources earlier. Some report that for the longest time they didn’t know certain types of support existed.

Free stuff for students

Campus resources are usually available free or at a low cost. Of course, college gym membership, counseling, and so on are not literally free; their cost is covered by your tuition. If you don’t use them, you’re not getting what you’re paying for. In a recent survey by Student Health 101, more than three out of four college students said this is even more reason to access these services. If you wait until after you’ve graduated to learn yoga or get professional help with your social anxiety, it will likely be costly.

How to know what you have

The availability of resources at any given school depends on various factors. To learn what’s typically available and how can it make your life easier, click on each resource.

Here’s how to make sure you’re not missing out:

  • Scour your college website
  • Talk with staff, faculty, RAs, mentors, and other students
  • Check out any building, event, or publication that suggests resources for students
  • Look for student jobs and other opportunities to work with campus resource centers
  • Review your orientation resources (e.g., Class of 2020 Facebook page)

Academic tutoring, office hours, and study support

“The tutoring center has helped me more than words can describe. I finally understand the work I’m doing, plus it’s free! I went from being an average student to being above average and helping other kids in my classes.”
—Fifth-year undergraduate, University of New Mexico

“They helped me bring my essay writing up to over 80 percent grade-level, elevating my writing ability from high school to university quality in one session.”
—Fifth-year online undergraduate, Trent University, Ontario

Typical services

  • Supports students through ongoing or short-term struggles, and helps students become more competitive (e.g., aspiring grad students looking to improve their grades)
  • Office hours provide individualized time with instructors or peer tutors
  • Study centers can help with time management, overcoming procrastination, note taking, effective reading, exam prep, etc.
  • Many study centers provide group workshops in key skills and specialized tutoring for different subjects (or referrals to community-based tutors)
  • Writing centers help students build college-level writing skills (e.g., via brainstorming and editing services)
  • Drop-in hours can help you find quick answers to specific questions
  • Cost if paying privately: $15–$25/hour (student tutors), $50–$75/hour (professional tutors) (various sources)

How it made the difference

“Huge! I took a coding class and had no prior programming experience. I was in office hours all the time. Without being able to go to my instructor for help, I would not have done nearly as well in the class as I did.”
—Second-year undergraduate, Missouri University of Science and Technology

“Office hours enabled me to get additional time with my TAs and further understand the material.”
—Fourth-year undergraduate, Johns Hopkins University, Maryland

Academic advising

“It’s the difference between passing and not passing classes, going to summer school vs. not going.”
—Third-year undergraduate, California State University, Stanislaus

“Without my advisor, I would be so lost on which classes to take when. She provides me with opportunities outside of just choosing classes to better myself in my career.”
—Third-year undergraduate, Northern Michigan University

Typical services

  • Guidance around what classes to take when, in order to meet graduation requirements efficiently, helps students get through their program more quickly and save money by taking classes in the most appropriate sequence
  • Guidance around accessing opportunities relating to degree goals (e.g., internships and conferences)
  • Support with decisions around personal goals relating to career, interests, and/or advanced degrees
  • May provide support with time management and study skills
  • Cost if paying privately: $50–$100/hour (services for students with disabilities) (various sources)

How it made the difference

“Attending academic advising made an incredible difference in relieving the stress of picking courses and making important choices regarding my studies and undergraduate career.”
—Fourth-year undergraduate, Trent University, Ontario

“My academic advisor helps identify a balanced combination of courses so that my course load is not overwhelming.”
—Fourth-year online undergraduate, Florida International University

“It made a world of difference between me going to grad school or not going… between succeeding and failing at the process.”
—First-year graduate student, California State University, Stanislaus

Recreational and fitness resources

“I wish I had started taking advantage of the recreation center and gym earlier, especially while access is free. Exercise is so important to staying healthy and happy, but I didn’t realize how big of an impact it can have.”
—Third-year undergraduate, Texas Christian University

“Changed my lifestyle and health habits completely.”
—First-year graduate student, University of North Dakota

Typical services

  • Free access to gym, weight room, track, pool, etc.
  • Free access to a range of fitness classes and intramurals (varies by school)
  • Most schools allow one guest per student with a nominal fee
  • Personal training (may involve a fee)
  • Consultation with nutritionist or fitness director (varies by school; may involve a fee)
  • Cost if paying privately: gym membership averages $58/month (Cheatsheet); personal training $80–$125/hour (Angie’s List).

How it made the difference

“It made a huge difference! Taking time between classes to work out helped me recharge and let me be ready to learn.”
—Third-year undergraduate, University of Guelph, Ontario

“It’s great to have free access to fitness equipment. It made a huge difference in my fitness and stress level.”
—Fourth-year undergraduate, Ferris State University, Michigan

“Having a gym close by is game-changing!”
 —Third-year undergraduate, Queen’s University, Ontario

Library services

“Getting support from librarians and library staff has saved me hours of work on papers and projects.”
—Fifth-year undergraduate, Michigan Technological University

“I rented textbooks from the library, which saved me a lot of money.”
—Fourth-year undergraduate, University of Windsor, Ontario

Typical services

  • Books, articles, and journals, hard-copy or electronic, available to borrow
  • Research assistance (e.g., finding resources, navigating databases, requesting articles)
  • Extensive online resources, sometimes including instant chat guidance
  • IT stations including free software access
  • Private or group study spaces
  • Loans and sometimes rentals of textbooks, laptops, and other materials (varies)
  • Access to software, such as Microsoft Office
  • Specialized research resources for needs relating to disability services and other programs
  • Printing, photocopying, and scanning (may involve fees)
  • Cost if paying privately: no direct equivalent

How it made the difference

“The library made a huge difference. It was a place of quiet where I could put 100 percent of my focus into my work. The people within the library also helped to bring my papers to the next level.”
—Second-year undergraduate, Concordia University of Edmonton, Alberta

“The friendly support of our librarians in helping me find journal articles through the library’s online databases made a huge difference in my being able to complete my research well.”
—Second-year graduate student, Arkansas Tech University

Disability, injury, and illness accommodations and services

“It changed everything. I finally felt like I was on an even playing field with my peers and didn’t have to stress that my condition was setting me back any more.”
—Fourth-year undergraduate, Stanford University, California

“I got sick with mono and didn’t go for help, and my grades went down. I wish I would have said something sooner to get time to finish school work.”
—Third-year undergraduate, Michigan Technological University

Typical services

  • Works to create equitable support services for students with physical, psychiatric, or developmental disabilities and illness
  • Academic and living accommodations to help students with challenges related to disability, injury, and illness
  • Core services include learning plan development, exam accommodations, assistive technologies, resources in alternate formats (e.g., Braille), finding funding support, general advising, and personalized support staff
  • Transportation assistance for students with limited mobility
  • Cost if paying privately: no direct equivalent

How it made the difference

“Disability services made a massive difference. I probably wouldn’t have made it through university without their support.”
—Fifth-year undergraduate, Memorial University of Newfoundland, Newfoundland and Labrador

“The Accessibility Resource Center: The accommodations they allow for me are amazing and have greatly helped me succeed in courses.”
—Third-year undergraduate, University of New Mexico

“I have ADHD and never wanted to be one of those students who gets extra time and help... So I’ve never gotten help that I probably need. I haven’t overcome it and it’s probably negatively affecting me.”
—Third-year undergraduate, University of Maryland, Baltimore County

Counseling

“The counseling center helped me more than any paid therapist ever has. They helped me nearly overcome my phobia and deal with substance abuse and sexual assault.”
—Third-year undergraduate, University of Memphis, Tennessee

“It made a huge difference in helping me understand myself and relate easier to fellow students.”
—Fourth-year undergraduate, Berea College, Kentucky

Typical services

  • Free counseling/therapy services, confidential for those age 18+ (below that age, inquire about confidentiality law and policy)
  • Individual and group counseling, emergency psychological services, and wellness programming including workshops and groups
  • Support with issues including life transitions and adjusting to college
  • Support with anxiety, stress, depression, other mental health conditions, identity, anger management, body image and disordered eating, family issues, motivation, substance abuse or dependency, abuse, suicidal thoughts, and more
  • Emergency phone line and/or on-call staff for after-business hours and weekends (at some schools)
  • Cost if paying privately: $50–$250/hour (uninsured); insurance typically covers a portion of mental health care.

How it made the difference

“There is a good chance I wouldn’t be in university right now without it.”
—Fourth-year undergraduate, University of Windsor, Ontario

“Instead of focusing on me and my problems, I took advantage of group therapy, which allowed me to be a part of other people’s struggles and hear their experiences, difficulties, failures, and losses (and have them experience mine as well). I was able to see, learn from, grow, and get back to living my life.”
—Third-year graduate student, Cornell University College of Veterinary Medicine, New York

“It made a tremendous difference in teaching me valuable lessons on controlling anxiety.”
—Fifth-year undergraduate, Michigan Technological University

“I went through an incredibly difficult family emergency while in a very demanding program. Counseling helped me understand and work through the emergency and also provided support when I struggled academically, allowing me to carry on.”
—Second-year undergraduate, Trent University, Ontario

Health services

“The health center saved me a lot of money, because I don’t have good insurance coverage.”
—Fourth-year undergraduate, University of West Georgia

“Excellent system, easy to access, and the doctors are very friendly. I wish I didn’t have so many hesitations and went to them sooner.”
—Third-year undergraduate, Mount Royal University, Alberta

Typical services

  • Consultations and treatment for injury, illness, and health maintenance via campus health center
  • Preventive health services including vaccinations (flu shots, travel vaccines, and more)
  • Smoking cessation, alcohol moderation, recovery support, and other substance use services
  • Specialist health services, including STI and pregnancy testing and birth control
  • Care with chronic allergies, illness (e.g., diabetes), and other conditions, including administering injections
  • Health care providers may include physicians, nurse practitioners, nurses, psychologists, physician assistants, and specialists such as psychiatrists
  • Appointments are often free; tests and medications may involve fees
  • Many schools offer student health insurance and/or accept other health insurance
  • Urgent care centers: Cost will vary based on need and insurance
  • Cost if paying privately: uninsured new patient primary care visit averages $160 (Johns Hopkins Bloomberg School of Public Health)

How it made the difference

“I love the free things they give out.”
—Fifth-year undergraduate, California State University, Channel Islands

“It was so great to have assistance on campus and at such great prices for college students! I appreciate it so much!”
—Second-year undergraduate, University of Wisconsin–Eau Claire

“The health center provided me with that-day doctor appointments, which minimized the amount of time I spent out of class sick.”
—Fifth-year undergraduate, University of Wyoming

Career services

“Make use of small amounts of time you get in the day to access career support. This can make an enormous difference in how prepared you are.”
—Third-year undergraduate, University of Miami, Florida

“It helped me a lot in preparing for job interviews and fixing up my résumé, and the facility is really great about [facilitating] different opportunities and connections.”
—Second-year undergraduate, Johnson and Wales University, Rhode Island

Typical services

  • Internship, summer job, and co-op opportunities, application information, and guidance on making the most of these positions
  • Résumé and cover letter review and workshops
  • Assessment of career interests and options
  • Networking assistance, including connections with alumni
  • Assistance with pursuing further education (e.g., graduate school)
  • Recruitment, job postings, and career fair
  • Exploring career options and strategy
  • Mock interviews
  • Cost of career coaching if paying privately: $100–$500/two-hour session (Undercover Recruiter)

How it made the difference

“Using this service allowed me to apply to summer jobs, confident that my documents were professional and appealing to potential employers.”
—Fourth-year undergraduate, University of New Brunswick

“The Career Advancement Center allowed me to practice my interviewing skills with mock interviews and how to appropriately answer questions.”
—First-year graduate student, Midwestern University, Illinois

Residence life and mentoring

Typical services

  • Support through the range of challenges relating to transitions and college life
  • Formal mentoring programs can provide regular, structured check-ins (varies by school and student population)
  • Informal mentoring by mutual agreement can also be effective
  • Connections to peers and alumni
  • Cost of life coaching if paying privately: $100–$300/hour (LifeCoach.com)

How it made the difference

“It’s always nice to clear your head and speak to an actual person, and then be able to get back to schoolwork.”
—Second-year undergraduate, Johnson and Wales University, Rhode Island

“RAs are incredibly important and useful. They’re the first person I go to with basically any question, and because they are older students, they can answer (honestly, too) any question that you can come up with.”
—Fifth-year undergraduate, University of North Dakota

“I worked at the Solution Center, which answers the campus main line and also is the IT Help Desk. Being a freshman, I learned a lot about deadlines, how things work, where to find information. I just learned about all my resources and what to do when I have issues with something. I basically learned everything about campus, and it helped so much.”
—Second-year undergraduate at California State University, Channel Islands

“Residence Life has been the most useful resource for advice on all sorts of matters. They became my most trusted mentors on campus.”
—Second-year graduate student, Emory University, Georgia

“My scholarship advisor has been a valuable resource, not just academically, but emotionally. He has helped talk me through all of the ups and downs and put things into perspective.”
—Third-year undergraduate, California State University, Stanislaus

Financial support

Typical services

  • Information on taxes, grants, scholarships, job openings, and more
  • Financial aid packages
  • Student loan information, counseling, and advocacy
  • Personal finance consultations for budgeting strategies
  • Drop-in sessions during office hours for information, advocacy, and financial counseling
  • Cost of financial planning if paying privately: $125–$350/hour (Bankrate.com)

How it made the difference

“The financial aid advisors are a great help; you realize the breakdown of a survival budget throughout school, until you get to where you want to be in life.”
—Second-year student, Elgin Community College, Illinois

“The financial aid office made a big difference in the amount of assistance I receive.”
—Fourth-year undergraduate, Cambrian College, Ontario

“Finance services can help you get a jump on financial opportunities on and around campus, such as work-study, job openings, and budgeting.”
—Fourth-year undergraduate student, Clemson University, South Carolina

“Student employment [opportunities at my school were] the top reason why I decided against transferring.”
—Second-year undergraduate, Endicott College, Massachusetts

Support for minority communities

Typical services

  • Special benefits/scholarships for veterans (via Veteran Affairs Office or equivalent)
  • International student services assist with cultural transitions and other issues
  • Native American student services may include advising, scholarships, housing, etc.
  • Chaplaincy and other religious and spiritual services offer community and worship, often in a multi-faith environment
  • Gender equity services and women’s centers provide community and support with issues relating to discrimination
  • Cost if paying privately: no direct equivalent

How it made the difference

“The indigenous student support services made it possible for me to complete my first undergrad and start my second one. I wish I’d accessed the Native Student Union earlier.”
—Second-year student, University of Victoria, British Columbia

“The gender equity center changed my perspective, provided support and education, and allowed me to connect with the campus community.”
—Fourth-year undergraduate, Boise State University, Idaho

“The international student office provides me with the information that I need for work and study permits.”
—Recent graduate, Fleming College, Ontario

Title IX (anti-discrimination) services

Typical services

  • Promotes a nondiscriminatory educational, living, and working environment
  • Confidential resources and support relating to actions that violate nondiscrimination laws and policies, including sexual assault, coercion, and harassment, and exclusion of transgender students from facilities and opportunities
  • Coordinates, provides, and/or refers to services including victim advocacy, housing assistance, academic support, counseling, disability services, health and mental health services, and legal assistance
  • Investigates cases of alleged misconduct and applies appropriate remedies
  • Provides advocacy and training related to discrimination and violence
  • Cost if paying privately: no direct equivalent.

How it made the difference

“One girl was harassing and bullying me. The police took the situation very seriously and took me to meet with the dean. I received a no-contact order with that student and have yet to hear from her since.”
—Second-year undergraduate, Indiana University Southeast

“It helped me with my sexual assault case and made me feel like my situation mattered.”
—Fourth-year online undergraduate, University of North Dakota

“I was 20 and a student during winter term [when I was sexually assaulted]. It made me feel powerless. I had tried to be his friend. I reported to my area coordinator and then later the public safety staff. I had to give a statement at the student board. Took three months to come up with a verdict.”
—Undergraduate, Oregon

Your wish list: What you'd like to see on campus

These responses came from students at numerous colleges and universities across the US and Canada. Some of these resources may be available at your school.

  • Free coffee
  • Public sleep/nap areas
  • Dance rooms or public art spaces
  • Prayer room
  • Sign language
  • Drivers Ed
  • Easier access to rental vehicles
  • Support with budgeting, filing taxes, and legal issues
  • Summer rec. center access
  • Vegetarian/vegan dining stations
  • Groups supporting eating healthy on residence meal plan
  • Gender-neutral bathrooms and housing
  • Clubs and scholarships for first-generation students
  • Better support for transfer students
  • Resources for young parents
  • Resources for disabled students to gain life skills

[survey_plugin] Article sources

Danielle Berringer, administrative support, Accommodated Learning Centre, University of Lethbridge, Alberta.

Burress, H. (2015, January 19). What factors affect the cost of a personal trainer? Angie’sList.com. Retrieved from https://www.angieslist.com/articles/what-factors-affect-cost-personal-trainer.htm

Colorado Mesa University. (2015). Mentoring. Retrieved from https://www.coloradomesa.edu/student-services/diversity-and-health/mentoring.html

Costa, C. D. (2016, January 1). Why a gym membership is usually a bad investment. Money & Career CheatSheet. Retrieved from https://www.cheatsheet.com/money-career/why-a-gym-membership-is-usually-a-bad-investment.html/?a=viewall

Georgia State University. (n.d.). Nutrition consultations. https://recreation.gsu.edu/fitness/fitness-center/nutrition-consultations/

Hobart and William Smith Colleges. (2011). Treatment providers in the community. Retrieved from https://www.hws.edu/studentlife/pdf/psychotherapists_community.pdf

Hobart and William Smith Colleges. (2016). Sexual misconduct resources and support. Retrieved from https://www.hws.edu/studentlife/titleIX_office.aspx

Johns Hopkins Bloomberg School of Public Health. (2015, May 5). Primary care visits available to most uninsured but at high price. Retrieved from https://www.jhsph.edu/news/news-releases/2015/primary-care-visits-available-to-most-uninsured-but-at-a-high-price.html

Lifecoach.com. (2016). Frequently asked questions. Retrieved from https://www.lifecoach.com/coaching-faqs

NCSU Libraries. (n.d.). Technology lending. Retrieved from https://www.lib.ncsu.edu/techlending

MacDonald, J. (2015, December 31). Financial planners: Not just for millionaires anymore. Bankrate.com. Retrieved from https://www.bankrate.com/finance/savings/financial-planners-not-just-for-millionaires-anymore-1.aspx

Student Health 101 survey, July 2016.

Sundberg, J. (n.d.). Is a career coach worth the money? UndercoverRecruiter.com. Retrieved from https://theundercoverrecruiter.com/career-coach-worth-money/

University of Lethbridge. (2016). Resources. Retrieved from https://www.uleth.ca/counselling/content/u-l-resources

The University of Maine. (n.d.). Financial resources for students. Retrieved from https://umaine.edu/sss/finances/

University of Notre Dame. (2016). Want to mentor? Retrieved from https://careercenter.nd.edu/alumni-mentor/want-to-mentor/

University of Washington. (2014). Undergraduate advising. Retrieved from https://www.washington.edu/uaa/advising/finding-help/study-centers-and-tutoring/

The job prob: How (and why) to get that internship

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Internships are the “new interview”—your most likely route to a job, according to surveys of students, graduates, and employers. Here, experts say why.

Question: How much does an internship matter to employers?
Answer: A whole lot. “Practical experience is probably the number one thing that will move a resume toward the top of the pile.” — Jeff Reep, director of career services at Cedarville University, Ohio, and a certified professional career coach.

Question: What exactly can an internship do for me?
Answer: Provide essential experience and contacts. “Internships are oftentimes not only a learning experience but also a networking pathway to your first job. The more people you know in an industry, the better your chances.” —Lainee Beigel, attorney and founder of career coaching company Career Esquire, New York.

Question: I’m not sure what career I’m aiming for, so how can I choose an internship?
Answer: Think skill development. “Internships do not need to match up exactly with the job you apply for after school. Many practical skills are transferable across various industries.” —Lainee Beigel

Question: I can’t afford to take an unpaid internship.Am I doomed?
Answer: No. “Career-focused internships are preferable. However, it’s important to think about what skills and qualities you can emphasize. For example, as a waiter, you had to employ people skills and problem solving skills that can be applied to any job in any industry.” —Lauren Griffin, senior vice president at Adecco, a recruitment company in Boston.

Question: How can I make my summer serving ice-cream sound like a UN position?
Answer: You can’t. “Do not lie or embellish your resume or the jobs you did. You will be busted.” —Dana Manciagli, career coach, and author, based in Washington State.

Seven out of ten companies with 100+ employees offered full-time roles to their interns in 2012. They expected to hire more interns going forward.

Two in three employers say relevant work experience and interview performance are the most important factors in hiring (well ahead of academic performance).

Have a plan
5 steps to an intriguing internship & how they apply to two examples:

Have a plan: Artsy business student

Steps to a dynamic internship

Example: business major aiming for theater internship
  1. Start searching for opportunities 3-6 months in advance. Applying your skills in unexpected contexts can broaden your appeal to employers. Research local theatre companies, upcoming production schedules, and contacts (e.g., theatre directors, set coordinators).
  2. Identify two realistic ways your current skills could benefit the organization.
    • Generate some extra ticket sales
    • Reduce set costs
  3. Email the contacts you identified. Include a cover letter and your rÃĐsumÃĐ. Explain why you are interested in this field and their business specifically. Let them know of your love of theater, how much you admired their recent production, and how you could contribute.
  4. Prepare for a phone conversation. Know what you could contribute to the organization, and ask what they need. Be flexible. You want to reduce the production budget, they need you to work on publicity? Adjust.
  5. Discuss a particular goal for your internship. A goal (e.g., reviewing expenses or identifying inefficiencies) will provide focus and add marketable skills to your rÃĐsumÃĐ.
Have a plan: Green PR student

Steps to a dynamic internship

Example: public relations major aiming for organic farm internship
  1. Start searching for opportunities 3-6 months in advance. Applying your skills in unexpected contexts can broaden your appeal to employers. Check out farms locally and further away (some may provide housing).
  2. Identify two realistic ways your current skills could benefit the organization.
  3. Social media campaign:
    • Raise awareness of benefits of organic food production
    • Attract customers
  4. Email the contacts you identified. Include a cover letter and your rÃĐsumÃĐ. Explain why you are interested in this field and their business specifically. Outline briefly your communication experience, why you care about organic farming, and how you could contribute to their business.
  5. Prepare for a phone conversation. Know what you could contribute to the organization, and ask what they need. Be flexible. While you may be fired up about a Twitter campaign, the farmers may be more interested in website content.
  6. Discuss a particular goal for your internship. Establish realistic metrics in for social media engagement, page views, etc., and ways to measure your impact on farm sales.
The Art of Change


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The job prob: How learning to lead can help you succeed

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Midterms month: time to evaluate our national or local leaders, get into bitter online arguments, and even vote. But as much as we complain when our leaders fall short of our expectations, we all know that leadership is a profoundly important resource in both civic and professional life. And even if we’re not headed for politics, we’re all headed for the job market.

In the context of your future career, you might be wondering:

  • What exactly is professional leadership?
  • What will leadership skills mean for my career?
  • Which personal characteristics are the most important for leadership?
  • What if I don’t have a “leader’s” personality or skill set?
  • How can I gain leadership experience as a student?
  • How can I present those skills to future employers?

For stories of two students who developed their leadership skills in different ways, read further.

“Roles and responsibilities I had never had before”
Army Reserve Officers’ Training Corps

William Edwards, 19
University of Central Arkansas in Conway
Degree: Health sciences/physical therapy

Program
The Army Reserve Officers’ Training Corps (ROTC) provides men and women with an opportunity to prepare for service in the Army. “We make leaders from day one,” says Major Todd Gray, associate professor of military science at the University of Central Arkansas in Conway. Students who enroll in the ROTC “learn not just how to lead in the Army, but also at any company as soon as they graduate.”

More information.

What & why
William, a native of Texas, had turned down several soccer scholarships. He wanted a new way to challenge himself. “In the ROTC, I was instantly put into new roles and responsibilities. I had to organize my team and make sure they had all their equipment, showed up on time, and did their jobs. I was responsible for leading them from day one. In this program you learn to do things differently and take criticism.”

After
“I have surprised myself in my abilities to do things that I didn’t know I could do, like being a good time manager and commanding respect from my cadets.”

New goals
“I am committed to finding more opportunities to push me harder than I would push myself, whether that means taking on larger responsibilities each year, or something as simple as being the first to go at a task.”

Advice
“ROTC is a great thing to do and you can try it out without committing to it. Trying new things can’t hurt you.”

“Ideas are easy, practice is hard”
Disability advocacy academy

Lydia Brown, 21
Georgetown University in Washington, DC.
Degree: Arabic major, psychology minor

Program
The Autism Campus Inclusion (ACI) Summer Leadership Academy brings together students on the autism spectrum for training in disability advocacy.

More information.

What & why
“We should be celebrating the diversity of students with disabilities, rather than trying to ‘cure’ them” (a concept known as neurodiversity), says Lydia. She was concerned too about the barriers to higher education facing students with disabilities. She helped create the No Wrong Door project, a listing of resources for students with disabilities; organized letter-writing campaigns, boycotts, and protests; and drafted legislation. When her school announced a panel on autism, she successfully advocated for the inclusion of an autistic person.

After
“I developed a much clearer idea of what leadership looks like. It is very easy to organize people around an idea, but very hard to put it into practice.”

New goals
“I founded the non-profit organization Washington Metro Disabled Students Collective to fill the gaps that still exist for students with disabilities.”

Advice
“Find leadership programs that line up with your values and passion.”

Interviewer shaking hands

Which qualities do you most admire in our national leaders?

“I admire people who do not strive for fame but work hard fighting for human rights and equality.”
Dana G.*, fourth-year student at the University of Victoria, British Columbia, Canada
*Name changed for privacy

“I admire anyone who knows the value they bring to the table. Everyone has different sets of skills and talents. Also I respect those who know when to let others shine and step back.”
Jorge Z., third-year student at Edgewood College, Madison, Wisconsin

“I admire any person who not only looks out for our country financially but also socially. America is one of the newest countries that holds any power in the world. I pride myself on our ability to accept differences and be pro-social change.”
Elaine R., fourth-year student at Towson University, Maryland

“Anyone who is self-sacrificing. Who puts themselves last. Who does not have an agenda.”
Laura E., University of West Georgia in Carrollton

Which US politicians do students most admire—and most despise?

Most admired:

  • Hillary Clinton [D] Former Secretary of State
  • George W. Bush [R] Former President
  • Elizabeth Warren [D] Senator
  • Barack Obama [D] President
  • Ron Paul [R] Former Representative
  • Bill Clinton [D] Former President
  • Ronald Reagan [R] Former President

Most despised:

  • Hillary Clinton [D] Former Secretary of State
  • George W. Bush [R] Former President
  • Barack Obama [D] President
  • John Boehner [R] Speaker, House of Representatives
  • Mitt Romney [R] Former Presidential nominee
  • Sarah Palin [R] Former Vice Presidential nominee
  • Paul Ryan [R] Representative

Source: Student Health 101 survey. 750 students responded to this question.

Students’ top leaders: dead or alive

  1. “My mother”
  2. Martin Luther King Jr.
  3. Barack Obama
  4. Jesus Christ
  5. Abraham Lincoln
  6. F.D. Roosevelt
  7. Mahatma Gandhi
  8. Nelson Mandela
  9. Ronald Reagan
  10. Bill Clinton
  11. “My father”

Source: Student Health 101 survey. 780 students responded to this question.

Which personal qualities do students rank highest for leadership?

  1. Confidence
  2. Communication
  3. Honesty
  4. Ability
  5. Organization
  6. Respect
  7. Decisions
  8. Good listener
  9. Trustworthy
  10. Empathy
  11. Patience
  12. Motivation
  13. Caring
  14. Reliable
  15. Open-minded

Student Health 101 survey, June 2014

How learning to lead can help you succeed


Get help or find out more

What is "leadership" and what makes a good leader?: Search Inside Yourself Leadership Institute

Leadership characteristics: University of Oregon

Komives, S.R., Lucas, N., & McMahon, T.R. (2013). Exploring leadership: For college students who want to make a difference. San Francisco: Jossey-Bass.

Wagner, W. & Ostick, D.T. (2013). Exploring leadership: For college students who want to make a difference. [Student workbook.] San Francisco: Jossey-Bass.

Maxwell, J.C. (2007). The 21 irrefutable laws of leadership. Nashville, TN: Thomas Neson.

Shankman, M.L. & Allen, S.J. (2008). Emotionally intelligent leadership: A guide for college students. San Francisco: Jossey-Bass.

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The job prob: Forecasting your future in the job market

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How can you maximize your career prospects in our fast-evolving professional world? How can you use your time at college to position yourself for the job market you’ll face after graduation? The Job Prob, our monthly series, guides you through the steps.

IN THIS ISSUE
How is the professional world treating new graduates, anyway? What can you expect?

NEXT MONTH
Leadership skills: What they’re worth to employers, and how to get them.

Rain or shine?

We’ve all heard the reports of rising unemployment, slow job growth, and a bleak job outlook for recent graduates. The net worth of young adults has declined in the last thirty years, according to the Urban Institute, a nonpartisan research organization. This forecast has been unsettling to college students who are banking on landing that perfect (or at least decent) job after they graduate.

But your job prospects are brighter than you might have realized. While some occupational prospects continue to decline, the overall job market is looking up—especially for recent college graduates.

Students can use their college years strategically, acquiring the skill sets, practical experience, and networks that will position them for success in their careers.

To capitalize on this pick-up in employment prospects, use your college years strategically.

The full list of occupations with the fastest job growth

Increasing opportunities

Field Specialties Median salary range Prospects
Engineering* Petroleum, aerospace, computer, chemical, mechanical, civil $62,100–95,300 Very good
Health care** Registered nursing, home health aides $31,150–90,930 Very good
Construction* Electricians, insulators, bricklayers $29,670–39,170 Good
Education** Childcare workers, teachers $19,510–53,400 Fair
Food services** Cooks, fast-food workers $18,260–20,030 Fair

Sources
* https://www.naceweb.org/s04162014/top-paid-majors-class-of-2014.aspx?land-salres-lp-1-spot-tpaid-05092014
** https://www.bls.gov/emp/ep_table_104.htm

Diminishing opportunities

Field Specialties Median salary range Prospects
Woodworking** Model makers, pattern makers $28,470–31,510 Very poor
Photography** Process workers, processing machine operators $19,500–23,280 Very poor
Textile** Machine setters and operators $21,620–24,290 Very poor
Broadcast journalism** Reporters, correspondents, news analysts $35,870–55,380 Poor
Agriculture** Ranchers, farmers $69,300 Poor
Postal services** Mail carriers $53,100 Very Poor

Sources
**https://www.bls.gov/ooh/

Mostly sunny

Nineteen of the 30 occupations that are projected to grow the fastest in the next eight years require postsecondary education, according to the US Census Bureau and Bureau of Labor Statistics. “The employment scene for new graduates looks good,” says Tiffany Johnson, associate director of career services at the University of Central Arkansas in Conway.

In addition, hiring is picking up overall.  The class of 2014 will benefit from an eight percent increase in hiring over last year, according to the National Association of Colleges and Employers (NACE).

Of the 20 fastest-growing occupations, 70 percent are in a health-related field—in part because our population is aging—according to the Bureau of Labor Statistics. This is good news for graduates in the sciences and health-care fields. Other growth industries include government, finance, insurance, real estate, and retail trade, according to NACE.

In case of a rainy day

There is rough weather ahead for certain occupations. Jobs in fields such as agriculture, postal services, photography, and broadcast journalism—where technological advances have displaced workers—are declining significantly.

Your academic rÃĐsumÃĐ

Students who are not majoring in hot fields can round out their skill set and improve their marketability through strategic choice of courses. “If you are a liberal arts major, you should absolutely follow your passions. That said, even though you might not love business or accounting or marketing, it’s valuable to have a course or two that at least exposes you to a different kind of language. You’re in a risk-free environment: Why not take the opportunity to learn something new and challenge yourself?” says Nicolette Sherman, vice president responsible for human resources, at Sanofi North America, a leading healthcare company.

Practical experience and initiative

Employers are looking for candidates with practical experience, such as internships. They also value graduates who have developed their leadership and communication skills, or participated in international exchanges that demonstrate cross-cultural awareness.

“When I look at resumes I’m interested in how savvy people have been about how they invested their discretionary efforts,” says Ms. Sherman. “You’ve got to be able to show you’re going to take the initiative, that you have drive and passion, and you are motivated by your interests.”

Follow The Job Prob for:

  • Strategic choice of courses
  • Developing leadership skills
  • Practical experience
  • Building your network
  • Revitalizing your resume
  • Leveraging your online profile
  • The job hunt

Top 5 growing fields

  • Engineering
  • Health care
  • Construction
  • Education
  • Food services
Forecasting your future in the job market


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