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Talk it out: The science behind therapy and how it can help you

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New class expectations, new living situations, and navigating newfound independence can give us all the feels—from super psyched to super stressed. Even if you’re loving your student life, dealing with all the stressors that come with college can be a lot to handle. According to experts, the best time to handle that stress is now. “If we don’t take care of our mental health, we may not be able to reach our goals, maintain good relationships, and function well in day-to-day situations,” says Dr. Chrissy Salley, a psychologist in New York who works with students of all ages. “Taking care of mental health is one of the best things someone can do.”

Now really is the time to start tuning into your mental health—the majority of mental health issues appear to begin between the ages of 14 and 24, according to a review of the World Health Organization World Mental Health surveys and other research (Current Opinion in Psychiatry, 2007). But help is available. Along with methods like mindfulness and meditation, talking to a therapist (such as a counselor, psychologist, or psychiatrist) can be a super-effective way to manage any mental health issue you may be facing or just a way to get extra support during times of stress, challenge, celebration, or change.

There’s a ton of research on how effective therapy really is—a 2015 meta-analysis of 15 studies of college students with depression found that outcomes were nearly 90 percent better for those who received therapeutic treatment than for those in control groups, most of whom received no treatment (Depression and Anxiety).

One of the most common and effective therapies is cognitive behavioral therapy (CBT), a short-term, goal-oriented therapy where a pro helps you find practical ways to deal with specific problems.

Girl with "believe in your dream" written on her hand

The goal of CBT is to help you change or reframe certain thought processes—the idea is that by changing your attitude about something, you can change your behaviors. For example, if you think something like, “I’m terrible at chemistry, so I know I’m going to fail this test—there’s no use studying,” you probably won’t ace your test. CBT can help you shift your thinking to something more like, “I know chemistry is really hard for me, but studying will help me do better.”

And it works. There’s strong evidence that this therapeutic technique can help you handle just about anything you might have going on, according to a 2012 analysis of over 200 studies on CBT published in Cognitive Therapy and Research. The researchers found that CBT was effective for people struggling with anxiety, bulimia, anger issues, stress, and a number of other mental health issues.

OK, so we know that therapy is an essential and effective tool for keeping your mental health at its peak, but making that first appointment can feel intimidating. It doesn’t have to be. Our experts break down the therapy basics so you can embrace whatever you need to feel your best. Here’s what the pros want you to know.

1 Seeing a therapist is totally common —more people are doing it than you think.

Surveys show it’s not out of the ordinary to see a therapist—55 percent of college students have used campus counseling services, according to a 2012 report from the National Alliance on Mental Illness. If you feel uncomfortable with the idea of going to see a therapist, you’re not alone—and that’s totally OK, says Zachary Alti, a licensed social worker, psychotherapist, and professor at the Fordham University Graduate School of Social Service in New York. “Few people look forward to therapy, but students should be aware that therapy exists to help them, not to judge them,” he says. The process might not always be comfortable, but that doesn’t mean it’s not worth it. “I’d encourage students to keep an open mind and try it,” says Dr. Salley.

2 Therapy is more than talking through feelings— it’s about building skills and solving problems.

“Many [young people] tell me they’re reluctant to participate in therapy because they don’t want to talk about their feelings,” Dr. Salley says. Again, that’s totally normal. But going to therapy isn’t just about talking about how you feel; it’s also about walking away with real tools you can use in your life. “Therapy should also be action oriented—a time to learn new skills for coping and figuring out ways to solve problems,” Dr. Salley says.

3 Seeing a therapist is like going to the gym. For your brain.

“Therapy is like physical exercise,” says Alti. Just like hitting the gym is good for everyone’s physical health—not just those with diabetes or heart disease—seeing a therapist can benefit everyone’s mental health.

Student perspective “Therapy should be considered as important as going to the doctor for a regular checkup. It is a way to get in touch with yourself and to be grounded enough to deal with issues that life presents before things feel like they’re too much to handle.” —First-year graduate student, Royal Holloway University of London

4 It’s smart to see a therapist before things feel totally overwhelming.

But really, any time is a good time to go. While anxiety and depression are still the most common reasons students seek counseling, according to a 2016 annual report from the Center for Collegiate Mental Health, you don’t have to be in the midst of a crisis or feel like you’re nearing a breakdown to see a pro—seeing a therapist can be helpful even when things are all good. “There are a lot of pink flags before you get to red ones,” says Dr. Dana Crawford, an individual and family therapist in New York. “Keeping things from becoming extreme is always better.” In other words, don’t wait for an emergency to take care of your mental health. “When bad things do happen, mental health will protect against the impact of these unfortunate events,” adds Alti.

Student perspective

“Being able to just have someone to really listen has promoted a lot of self-discovery. I trust my therapist with everything and I feel like he genuinely cares about what I have to say. He asks me questions that make me think about why I feel and do the things that I do. Once I know where something comes from, I can change it. It’s easier said than done, but it’s not something I think I could do on my own.”
—Second-year undergraduate student, University of Alabama

5 Therapists can help you handle change.

Real talk: College is full of huge life changes. “Even positive changes can be stressful,” says Dr. Salley. Luckily, therapists are particularly skilled at helping their clients deal with these transitions. “Having someone to talk to can be helpful, especially as you encounter new situations and people,” she says. While you’re dealing with a new set of responsibilities and expectations (everything from picking the right major to sorting through awkward roommate issues), a therapist can help you pinpoint how all the changes are impacting you and sort through the onslaught of emotions that everyone feels during this time.

6 Finding the right therapist is like finding the right pair of jeans.

Therapists aren’t one-size-fits-all—sometimes you have to try a few before you find the right fit. Don’t get turned off if your first therapy appointment isn’t super helpful—if something feels uncomfortable, listen to your gut, but don’t give up, says Dr. Crawford. “You would never go to the store, try on a pair of jeans, and say, ‘Oh, those don’t fit, I guess I won’t wear jeans.’ You would keep trying jeans until you found the right fit,” says Dr. Crawford. Same goes for therapists.

Finding that fit with a therapist is just as important for the outcome as the actual therapeutic technique, according to findings presented in Psychotherapy Relationships That Work (Oxford University Press, 2004). The research analysis found that three key things had a measurable positive impact on the outcome of individual therapy: 1) the strength of your collaborative relationship with your therapist—aka are you on the same page and making goals for your treatment together?; 2) your therapist’s ability to empathize or see where you’re coming from; and 3) the degree to which you and your therapist outline goals and reevaluate them together.

In other words, to get the most out of a therapy session, take the time to find someone you feel like you’re on the same page with, who gets you, and who’s willing to listen to your goals for therapy and help you develop them.

  • What types of therapy are you trained in?
  • What issues do you specialize in?
  • What populations do you specialize in? (While all therapists take on different types of clients, some specialize in specific groups such as working with LGBTQ+ people, people of color, or those who’ve been marginalized in some way.)
  • How do you invite all aspects of your client into the room? (It’s important to know how your therapist will address all aspects of your culture, says Dr. Crawford. “You want to know that you can talk to your therapist about all parts of who you are.”)
  • What are your beliefs about how people change?
  • What’s your goal for ending therapy? (Some therapists believe therapy is an ongoing thing that you never really graduate from, while others see it as a tool to resolve a specific challenge. Make sure their goals line up with yours, and if not, ask if you can redefine them together.)

To find a therapist, start on campus—most schools offer a certain number of free counseling sessions through their counseling or psychological services.

Check with your insurance provider to see whether you need a referral to see a psychologist or counselor. If so, you may need to make an appointment with your primary care provider or the student counseling center to ask for one. Once you have the referral (if needed), you can seek out a therapist in a number of ways:

  • Ask friends and family members if they have a therapist they recommend.
  • Find out if your school counseling center has a list of recommended providers.
  • Use the American Psychological Association’s online search tool.
  • Call your insurance company or use their online services to find a list of therapists who are covered by your plan. If you get a personal recommendation from someone, you’ll also need to check that they’re covered under your insurance plan.

Once you have a name or a list of names and you’ve checked that the providers are covered by your insurance plan, call each therapist and leave a message to ask if they’re accepting new patients and to call you back with their available hours. When you hear back from the therapist, you may want to discuss what you’re looking to get out of treatment, what days and times you’re available to meet, and what their fees are—confirm that they take your insurance (it never hurts to double check this)—and ask about their training and make sure they’re licensed. Sometimes it can take a few tries to find someone whose schedule works with yours, but don’t let that deter you.

7 A therapist can help you identify—and crush—your goals.

“Therapy can be useful by helping people acquire a better understanding of themselves and develop healthy habits,” says Dr. Salley. For example, if you have trouble getting up in time to make that optional early-morning lecture, but then you beat yourself up about missing it, a therapist can help you identify what you really value and then help you make decisions based on that. “It can be helpful to talk to someone who’s objective and not a friend to bounce your experiences and feelings off of,” says Dr. Crawford. “A therapist’s only investment is for you to be your best self.”

Once you’ve identified what’s really important to you, a therapist can help give you the tools to make your value-driven goals a reality. “Problems that are unaddressed remain problems,” says Dr. Crawford. “When you’re ready for something different in your life, it can change. Therapy can help you create the future you want.”

Student perspective: “The part of the therapy that was magical was that my psychologist didn’t provide me the solutions to the issues that I had, but she made me see things very clearly so that I can find solutions myself. This way, I’m able to make good decisions and have a balanced everyday life.” —Second-year graduate student, Saint Louis University

8 What happens in therapy stays in therapy.

You may be worried that all that talking might get out or that your therapist might tell your advisor or RA about what you’re struggling with. “A therapist isn’t allowed to do this unless the student poses a threat to themselves or others,” says Alti. “A therapist’s effectiveness is dependent on maintaining trust.” Bottom line: Unless they believe you’re in imminent danger (e.g., at risk of being seriously harmed or harming yourself or others), they can’t share what you say.

In short, everyone can benefit from talking to a therapist. “In the same way that everyone can benefit from going to the dentist, sometimes therapy is just a routine cleaning,” says Dr. Crawford. “Sometimes it’s just a time to reflect on where you are and where you want to go.” Whether you’re wrestling with anxiety and depression or mildly stressed about finding a summer internship, seeing a therapist can help—even if it’s just for a few sessions. (According to the CCMH report, the average student who uses campus psychology services attends between four and five sessions.)

Student perspective

“Therapy was a good way to talk through anything weighing on my mind. My therapist was very understanding, kind, and, of course, confidential. I’d recommend going to counseling services to everyone.”
—Third-year undergraduate student, Elizabethtown College, Pennsylvania

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Article sources

Zachary Alti, LMSW, clinical professor, Fordham University Graduate School of Social Service; psychotherapist in New York City.

Dana Crawford, PhD, individual and family therapist, New York.

Chrissy Salley, PhD, pediatric psychologist, New York.

American Psychological Association. (2017). How to find help through seeing a psychologist. Retrieved from https://www.apa.org/helpcenter/therapy.aspx

American Psychological Association. (n.d.). Protecting your privacy: Understanding confidentiality. Retrieved from https://www.apa.org/helpcenter/confidentiality.aspx

APA Practice Organization. (2017). Psychologist locator. Retrieved from https://locator.apa.org/

Brown, H. (2013, March 25). Looking for evidence that therapy works. New York Times. Retrieved from https://well.blogs.nytimes.com/2013/03/25/looking-for-evidence-that-therapy-works/

Center for Collegiate Mental Health. (2017, January). 2016 Annual Report. (Publication No. STA 17-74). Retrieved from https://sites.psu.edu/ccmh/files/2017/01/2016-Annual-Report-FINAL_2016_01_09-1gc2hj6.pdf

Cuijpers, P., Cristea, I. A., Ebert, D. D., Koot, H. M., et al. (2016). Psychological treatment of depression in college students: A meta-analysis. Depression and Anxiety, 33(5), 400–414. doi: 10.1002/da.22461

Hofmann, S. G., Asnaani, A., Vonk, I. J. J., Sawyer, A. T., et al. (2012). The efficacy of cognitive behavioral therapy: A review of meta-analyses. Cognitive Therapy and Research, 36(5), 427–440. doi: 10.1007/s10608-012-9476-1

Kessler, R. C., Amminger, G. P., Aguilar-Gaxiola, S., Alonso, J. et al. (2007). Age of onset of mental disorders: A review of recent literature. Current Opinions in Psychiatry, 20(4), 359–364. doi: 10.1097/YCO.0b013e32816ebc8c

Martin, B. (2016, May 17). In-depth: Cognitive behavioral therapy. Psych Central. Retrieved from https://psychcentral.com/lib/in-depth-cognitive-behavioral-therapy/

National Alliance on Mental Illness. (2012). College students speak: A survey report on mental health. Retrieved from https://www.nami.org/About-NAMI/Publications-Reports/Survey-Reports/College-Students-Speak_A-Survey-Report-on-Mental-H.pdf

National Alliance on Mental Illness. (n.d.). Mental health facts: Children and teens. Retrieved from https://www.nami.org/getattachment/Learn-More/Mental-Health-by-the-Numbers/childrenmhfacts.pdf

Norcross, J. C., & Hill, C. E. (2004). Empirically supported therapy relationships. Psychotherapy Relationships That Work, 57(3), 19–23.

UC Davis. (n.d.). Community referrals. Retrieved from https://shcs.ucdavis.edu/services/community-referrals

Strategies for supporting men who’ve experienced sexual violence

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Most of us have supported friends through difficult times, such as a break-up, academic pressure, or family issues. But how do we step up and provide support when friends and loved ones experience sexual assault and other forms of sexual violence? Especially when the person who experienced the assault is male?

Social pressure and stereotypes about gender can make it particularly challenging for men who’ve been assaulted to talk about their experiences. If one of your male friends or loved ones is assaulted, it’s important that you know you’re in a position to help.

Many of the challenges men face reflect social pressure: ideas that sexual assault makes them less masculine, that women can’t assault men, or that “real men” don’t talk about or get help for painful experiences. “Some men fear that they’ll be seen as less of a man,” says Dr. Jim Hopper, a researcher, therapist, and instructor at Harvard Medical School. “If they’re heterosexual, they may fear people will doubt their sexuality. And if they’re gay or bisexual, they may blame the assault on their sexuality in a way that further stigmatizes their being gay or bisexual.”

Addressing stereotypes

A common belief is that sexual violence only affects women. In fact, many men have unwanted sexual experiences, as both children and adults. One in six men in the US is sexually assaulted before age 18, according to studies from the 1980s to the early 2000s. In 2015, seven percent of men reported being sexually assaulted while attending college, according to a study by the Washington Post and the Kaiser Family Foundation. Regardless of the targeted man’s sexual orientation, both men and women perpetrate these assaults, according to the Centers for Disease Control and Prevention (CDC) (2013).

“Sex, gender identity, and race can all influence how an experience like this affects someone, but it’s very important you have no presumption about what it feels like to your friend—so listen,” says Dr. Melanie Boyd, assistant dean of student affairs and lecturer in women’s, gender, and sexuality studies at Yale University in Connecticut.

Guy and girl looking uncomfortable

Talking to your friend about what happened

Everyone is different. People’s varying personalities and circumstances affect how they respond to an unwanted sexual experience and what we can do to help. For example, some people want lots of hugs, while some prefer verbal support. The most important thing is to relate to your friend in a way that can help him feel empowered and connected. As a friend, you’re in a great position to do this.

When a friend discloses an experience of violence, it’s normal to feel a wide range of emotions, such as shock, confusion, sadness, or anger. In the moment, keep the conversation focused on your friend’s emotions, not your own.

“Many people who experience sexual violence also experience some degree of self-blame,” says Dr. Boyd. “Partially, that’s just what people do when something bad happens: We go over the events in our head, hunting for things we could have done differently. It’s a way of regaining a sense of control. In the case of sexual violence, though, survivors also have to contend with victim-blaming patterns that run through our culture. So it’s important that friends help them push back against that. Be careful not to say or ask anything that might suggest blame—and affirm for your friend that he did the best he could in a difficult, complicated situation.”

Here are four ways you can be there for your friend

1. Be careful not to “other” him

As challenging an experience as a sexual assault may be, it’s not as though your friend has become an entirely different person. The “othering” of people who’ve been assaulted—treating them differently—can be just as dangerous as ignoring or minimizing unwanted sexual experiences, according to researchers Nicola Gavey and Johanna Schmidt (Violence Against Women, 2011). Avoid thinking of the assault as something that cuts your friend off from the rest of the world; in fact, it’s up to you to be supportive and counteract that.

  • Because of stereotypes about gender and sexual violence, male survivors may feel particularly othered: They might worry that people won’t take their experiences seriously, or that they’ll be viewed as weak. “It took me almost two years to come to terms with it, and I still feel like the few that I told sort of wrote it off because I’m a male,” said Chris*, a second-year undergraduate at the University of Kansas. To avoid othering, you can demonstrate that you take your friend’s experience seriously by using phrases like “that wasn’t okay” or “that sounds really messed up.”
  • While it’s important to give your friend opportunities to talk about his experience of violence (if he chooses to), remember to maintain the other parts of your friendship too. It may be a relief to your friend to spend some time on normal activities that he enjoys. You can try statements like, “I’m happy to talk more about this if you want, but it’s also fine if you want to take a break from processing and go for a run together.”

Friend consoling sad guy

2. Truly listen and ask questions

Make sure to listen and focus on your friend’s feelings. “Pay attention to their specific issues,” says Dr. Boyd.

  • Avoid pushing your own ideas. “Allow them to talk without being interrupted, and especially don’t put any more pressure on them (e.g., telling them that you think they need the police or a therapist),” says Tom*, a third-year undergraduate at Ripon College in Wisconsin. “Ask what you can do to help.”
  • Don’t try to investigate the situation. It’s not important for you to find out exactly what happened or to delve into the details beyond what your friend wants to share.
  • Avoid questions that might feel blaming (e.g., “Were you drunk?” or “Did you say no?”). “Being reminded that I wasn’t the one at fault felt reassuring,” said Taylor*, a second-year undergraduate at Wake Technical Community College in North Carolina.
  • Don’t speculate about what you would have done in the situation (e.g., “If someone tried to do that to me, I’d fight them off”) or project emotions onto your friend (e.g., “You must feel like a whole different person”). Let your friend lead the conversation, and respect what he’s feeling.

Try statements likeâ€Ķ

It means a lot that you trusted me with that. What can I do to help? Do you think you’d like to talk to a crisis center or a counselor on campus? It wasn’t your fault. What would be an empowering/fun/relaxing thing to do? I’m here for you.

3. Be thoughtful about your language

Avoid pronouns that assume the gender of the perpetrator or that make other assumptions about the experience. “I think one of the most important issues is breaking down the stereotype that only women are abused,” said Lena*, a second-year undergraduate at Tarrant County College in Texas.

  • Make clear that you’re not making presumptions about your friend’s experience based on his identity. In particular, avoid assumptions about your friend’s sexual orientation or gender identity. “Drop in phrases or words that don’t put them on the spot but that signal your openness to hearing a more complex narrative, about, for example, ‘people of all genders,’” says Dr. Boyd. “Pay attention to what’s going on for the person in front of you.”
  • It’s not your role to define the experience for your friend. Some people don’t use the word “rape” or “assault” to describe what may seem to you to be sexual violence, or relate to the terms “victim” or “survivor.” “You want them to feel like you’re connecting with their experience, not trying to impose your views or language on them,” says Dr. Hopper.

4. Give him choices

“As a friend, you want to relate to them in a way that gives them power, including by giving them choices and respecting whatever choices they make on whatever timeline,” says Dr. Hopper.

  • Your friend might be interested in working with the police, pursuing disciplinary action, or working with other university resources. It’s up to him to decide. While it’s not your job to steer him to the police or school administrators, providing information about his options can be a great way to help. Figure out what resources your school has, such as hotlines, therapists, heath care providers, disciplinary processes, chaplains, or survivor advocates. “Since I was assaulted, I have learned that it wasn’t my fault and that therapy does help,” said Josh*, a second-year undergraduate at the College of the Desert in California.
  • Talk with your friend about what makes him feel empowered and safe. Everyone’s different, so whether your friend feels like watching TV, working out, or flirting with someone at a party, you should ask and see how you can help. Sometimes people want to spend time on their own, sometimes people want to be social. It’s not your job to judge, but to be supportive. 

Two friends talking, sad guy

Look after yourself

“Supporting someone through the healing process can be stressful, hard, and exhausting. That’s why it’s important for supports to take of themselves,” says Bella Alarcon, a bilingual clinician at the Boston Area Rape Crisis Center who facilitates a support group for partners, friends, and family of people who’ve experienced sexual violence. Paying attention to your own needs isn’t selfish. “If you’re exhausted and overwhelmed, you’re not going to be able to support the survivor,” says Alarcon.

Be mindful of your own needs, and make sure that you’re getting support.

  • “It’s okay to set limits and boundaries. If you need a break, it’s okay,” says Alarcon. If you’re finding a conversation with your friend overwhelming, say so. Try language like, “I really want to be here for you, but I’m finding it hard to handle this conversation. I want to be able to support you as well as I can, and I think I can do that better if I take a break for a few minutes.”
  • Reach out to university resources for support. Consider speaking to a trusted mentor, a dean, a survivor advocate, or a health professional about how you’re doing. Respect your friend’s privacy by not sharing their story with peers or classmates.
  • “Be kind to yourself and take care of yourself: Take a bath, go to the gym, have a cup of tea, go out with friends, have fun, have a good cry, take a deep breath, or get your own counseling,” says Alarcon.

*Names changed

Strategies developed by the Communication and Consent Educator program at Yale University.

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Bella Alarcon, bilingual clinician, Boston Area Rape Crisis Center, Massachusetts.

Melanie Boyd, PhD, assistant dean in student affairs; lecturer in women’s, gender, and sexuality studies, Yale University, Connecticut.

Jim Hopper, PhD, independent consultant and clinical instructor in psychology, Department of Psychiatry, Harvard Medical School, Massachusetts.

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Paulk, L. (2014, April 30). Sexual assault in the LGBT community. National Center for Lesbian Rights. Retrieved from https://www.nclrights.org/sexual-assault-in-the-lgbt-community/

RAND Office of Media Relations. (n.d.). Complete results from major survey of US military sexual assault, harassment released. Retrieved from https://www.rand.org/news/press/2015/05/01.html

Rothman, E. F., Exner, D., & Baughman, A. L. (2011). The prevalence of sexual assault against people who identify as gay, lesbian, or bisexual in the United States: A systematic review. Trauma, Violence & Abuse, 12(2), 55–66.

Sleath, E., & Bull, R. (2010). Male rape victim and perpetrator blaming. Journal of Interpersonal Violence, 25(6), 969–988.

Stanko, E. A., & Hobdell, K. (1993). Assault on men: Masculinity and male victimization. British Journal of Criminology, 33(3), 400–415.

Strauss, V. (2014, August 29). Does “restorative justice” in campus sexual assault cases make sense? Washington Post. Retrieved from https://www.washingtonpost.com/blogs/answer-sheet/wp/2014/08/29/does-restorative-justice-in-campus-sexual-assault-cases-make-sense/

Walters, M. L., Chen, J., & Breiding, M. J. (2013). The National Intimate Partner and Sexual Violence Survey (NISVS): 2010 findings on victimization by sexual orientation. Atlanta, GA: National Center for Injury Prevention and Control, Centers for Disease Control and Prevention. Retrieved from https://www.cdc.gov/violenceprevention/pdf/nisvs_sofindings.pdf

Weiss, K. G. (2010). Male sexual victimization examining men’s experiences of rape and sexual assault. Men and Masculinities, 12(3), 275–298.

Willis, D. G. (2009). Male-on-male rape of an adult man: A case review and implications for interventions. Journal of the American Psychiatric Nurses Association, 14(6), 454–461.

Bystander intervention goes professional: 4 tips for stepping in on the job

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Here’s something most of us know, and the research backs up: Small actions make a big difference, especially when it comes to preventing sexual harassment and assault. If we see something that doesn’t feel right, we can act. This is bystander intervention: stepping in to reinforce our community values and prevent harm when we see something that looks like disrespect or pressure. Many of us already do this, like when we disrupt a conversation that seems uncomfortable or speak up when people make hurtful comments.

Often, when we think about sexual misconduct and bystander intervention, we’re thinking about intervening in social situations, such as on the dance floor, at a party, or in a relationship. But what happens when you see this happening at your internship, on the job, or at your workplace?

While we might know that it’s equally important to take action in the workplace, we might not exactly know how to do it, especially if we’re dealing with uneven power dynamics—like a boss who’s making crude comments to an employee or an established colleague taking advantage of a new intern. The good news? The basics, which you already know, work here too.

“The skills and strategies that work in social contexts can often be applied to other settings, including professional contexts such as a summer internship or other job,” says Laura Santacrose, assistant director of the Skorton Center for Health Initiatives at Cornell University in New York, who developed Cornell’s “Intervene” project, a bystander intervention initiative for students. The knowledge and confidence that we’ve gained from intervening in other contexts make a difference. Knowing we have the skills to step in makes us more likely to do so, according to a 2014 study of college students in the Journal of Interpersonal Violence.

Besides reinforcing your own personal values, you’re also setting the bar high for the rest of the organization. And that’s important. “Employers hope to create an environment that is welcoming and inclusive for all employees. A safe and inclusive environment fosters teamwork among colleagues, greater workplace satisfaction, and higher levels of innovation and creativity on the job. Employees who are able to facilitate such an environment are highly valued by both their employers and by their clients,” says Jeanine Dames, director of the Office of Career Strategy at Yale University in Connecticut.

Happy professional girl

So how do you do it?

Before you start, consider risk

Whenever we intervene, it’s critical to consider the potential risks involved and to make a safe plan. The power dynamics between supervisors and employees may make it difficult to intervene directly, so consider subtle or indirect actions. “There may be additional supports in a professional setting that will make an intervention easier [than in a social situation], including support from a human resources department,” says Santacrose.

Start here: Stepping in on the job

1. Pay attention to what’s happening

  • Overhear a sexist comment about the new hire’s cleavage? See a colleague’s uncomfortable face when he interacts with his overly handsy boss? Pay attention to the patterns.
  • Ask yourself: How might this situation impact the individuals involved? The department or team? The broader community of the organization or company?

2. Decide: Should someone step in? And who should that someone be?

  • Trust your instincts. It’s OK to decide to do something even if you aren’t sure there’s a problem.
  • Remember that “doing something” might be shooting a quick email to human resources (HR) or chatting briefly with your coworkers to see if they’re noticing it too. Ask your fellow employees or supervisors what they’re seeing or how they might deal with the situation. HR representatives may be particularly helpful. It’s their job to make sure that the workplace is safe and respectful, so they want to know when something seems off.

3. Make a plan

  • There are usually multiple ways to intervene. Play to your strengths. Not sure what those are? Take our bystander quiz here to learn more about your stepping-in style. Remember that interventions don’t have to be dramatic to be effective.
  • Pay attention to power dynamics. If you are worried about the consequences of intervening, consider confidentially reporting the problem to HR.

4. Make your move: Intervene and follow up

  • After you’ve intervened, follow up with the person being targeted or your colleagues.
  • Think about what the organization could do to make positive outcomes more likely in the future. What structural changes would help? Can you review company policies and suggest updates? Are there employee training options that can help set community standards? Make suggestions and be willing to help put them into place if it’s an option.

How would you respond?

Now that you know the basics, or at least can refer back to them, let’s get into some examples. Use the following scenarios to think about possible intervention strategies. What strategies would you choose?

Scenario 1: Inappropriate jokes

Imagine that you share an office space with several other summer interns. One of the interns, Taylor, often makes sexual jokes and suggestive comments. You and the other interns find the jokes annoying, but one of the interns, Sam, looks upset and starts to avoid the space.

  • Taylor is distracting everyone from work.
  • Sam might worry that others think Taylor’s jokes are OK.
  • Sam’s job performance could suffer.
  • Other interns’ job performance could suffer.
  • Taylor might continue this behavior in other workplaces, which could continue to hurt people—and damage Taylor’s job prospects.

  • Don’t laugh at the jokes. An awkward silence can speak volumes.
  • Privately check in with Taylor. “You probably mean well, but those jokes make you seem unprofessional.”
  • Privately check in with Sam. “You seemed a little bit uncomfortable with Taylor’s jokes. Are you OK?”
  • Talk to a supervisor. Suggest that supervisors discuss appropriate workplace conduct with new interns now and in the future.
  • Consider structural changes that can prevent this problem from happening again. Proactively start positive, professional conversations in the shared workspace. This sets a good example and minimizes chances for inappropriate conversations to begin.
  • Student story: “I politely interrupted the situation by asking a work-related question to cause a distraction and interruption. Then I privately talked to my co-worker at a later time.”
    —Rebecca B., fourth-year undergraduate, Rochester Community and Technical College, Minnesota

Scenario 2: Unfair treatment

Imagine that you have a part-time campus job in a lab. The professor in charge of the lab chooses a graduate student, Riley, to lead a project. A few weeks ago, Riley asked one of your coworkers, Casey, out on a date. Casey said no. Since then, Riley seems to be treating Casey differently from the other lab members. Riley often dismisses Casey’s comments in meetings and assigns all the menial jobs to Casey.

  • The professor might think that Casey is not a good employee.
  • The rest of the lab members are missing out on Casey’s contributions.
  • Other lab members might feel like they must always agree with Riley or face retaliation.
  • Riley is behaving unprofessionally, which could hurt Riley’s future job prospects.

  • Validate Casey’s contributions. If Riley dismisses one of Casey’s comments, say, “I actually thought that was a really good point.” Similarly, volunteer to do the menial jobs yourself.
  • Check in with Casey. Tell Casey that you’ve noticed the problem and are available to help. Providing emotional support after an incident of harassment is the most common kind of workplace bystander intervention, according to a 2016 study in the International Journal of Human Resources Management.
  • Express your concerns with the professor supervising the lab.
  • Consider reaching out to an official such as a Title IX coordinator or HR representative.
  • Propose structural changes to ensure everyone’s voices are heard and menial jobs are fairly distributed. For example, you could suggest that everyone takes turns performing the less-desirable tasks using a chart that’s visible in the lab.
  • Student story: “I told my manager right away. The manager handled it from there.”
    —Kassandra J., first-year graduate student, Texas Woman’s University

Scenario 3: Callouts on appearance

Imagine that you have a part-time job. Your supervisor makes small talk with employees as you arrive in the morning. Topics range from sports to the weather, but on several occasions, your supervisor has made comments about the appearance of one employee, Kai, such as, “You look gorgeous today!” and “That shirt looks great on you!” Your supervisor does not comment on other employees’ appearances.

  • This behavior creates a workplace that emphasizes people’s appearance, perhaps implying that their looks matter more than their ideas.
  • Kai may feel uncomfortable at work and worry about what the manager expects.
  • Other employees might worry that they will be treated differently based on appearance too.

  • Check in with Kai and express concern about the comments.
  • Subtly steer conversations back to appropriate topics.
  • Speak to another employee and ask for advice.
  • Talk to an HR representative. They may be able to take action without revealing your identity.

See? Your bystander skills just went pro. When you break it down like this, intervening becomes a little easier, which means your workplace can be just as supportive of a community as your campus is. So remember: Your bystander skills can work in any context, at any time.

Want more bystander info? Check out Cornell University’s bystander initiative, “Intervene.” This interactive training, useful for students of all kinds, offers concrete strategies for intervening in a wide range of social, academic, and professional settings.

Strategies developed by the Communication and Consent Educator program at Yale University.

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Article sources

Jeanine Dames, JD, director of office of career strategy, Yale University, Connecticut.

Laura Santacrose, MPH, assistant director, Skorton Center for Health Initiatives, Cornell University, New York.

Banyard, V. L. (2011). Who will help prevent sexual violence: Creating an ecological model of bystander intervention. Psychology of Violence, 1(3), 216–229.

Banyard, V. L., Plante, E. G., & Moynihan, M. M. (2004). Bystander education: Bringing a broader community perspective to sexual violence prevention. Journal of Community Psychology, 32(1), 61–79.

Bennett, S., Banyard, V. L., & Garnhart, L. (2014). To act or not to act, that is the question? Barriers and facilitators of bystander intervention. Journal of Interpersonal Violence, 29(3), 476–496.

Bowes-Sperry, L., & O’Leary-Kelly, A. M. (2005). To act or not to act: The dilemma faced by sexual harassment observers. Academy of Management Review, 30(2), 288–306.

Carmody, M. (2005). Ethical erotics: Reconceptualizing anti-rape education. Sexualities, 8(4), 465–480.

Garcia, S. M., Weaver, K., Moskowitz, G. B., & Darley, J. M. (2002). Crowded minds: The implicit bystander effect. Journal of Personality and Social Psychology, 83(4), 843–853.

McDonald, P., Charlesworth, S., & Graham, T. (2016). Action or inaction: Bystander intervention in workplace sexual harassment. International Journal of Human Resource Management, 27(5), 548–566.

McMahon, S., & Banyard, V. L. (2012). When can I help? A conceptual framework for the prevention of sexual violence through bystander intervention. Trauma, Violence, & Abuse, 13(1), 3–14.

Rayner, C., & Bowes-Sperry, L. (2008, June). Mobilizing bystanders to intervene in workplace bullying. In The 6th International Conference on Workplace Bullying.

With someone who drank too much? How you can help

Reading Time: 10 minutes Follow these four steps if you’re with someone who drank too much, and when in doubt call 911.

Virtual abuse? How to build a positive online community

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Most of us have witnessed online harassment. For that matter, most of us report that we’ve experienced it, according to surveys. Young adults are the most likely to be abused online. That experience can make it harder for students to attend class or concentrate on learning, according to a survey by Hollaback!, a coalition to prevent harassment. Online harassment can raise the risk of suicide in adults who are already experiencing emotional or situational stress, according to a 2011 study in Educational Leadership.

How can you respond if you or a friend is harassed online? How can you make sure your own online presence is positive? The prevalence of trolling, roasting, stalking, and other forms of harassment gives us all opportunities to intervene. Online behavior is contagious, studies show. We are all well positioned to model respectful behavior on social networks, influence a comment thread that’s veering toward abuse, and help build more positive online spaces in which everyone can participate freely. Leaders in the tech industry have our backs on this as they work to make online spaces more accommodating for all. For six steps to keeping the cyber-peace, see below. For resources and tools, see Get help or find out more. For guidance on how to argue constructively online and off, see Tame the tension: Science-backed ways to talk it out in this issue.

Online harassment includes one-time incidents as well as cases of cyberbullying that unfold over months or years. It includes attacks based on race, ethnicity, gender, sexuality, religion, appearance, and more. Severe harassment online has been linked to notorious controversies, such as “GamerGate,” when harassers targeted women in the video game industry. In a polarized political environment that has seen documented increases in hate crimes, online harassment has made for alarming headlines, as when the writer Milo Yiannopoulos was banned from Twitter for inciting racist abuse.

Online harassment takes various forms:

  • Trolling (sometimes called flaming) means posting comments with the intention of triggering distress in others.
  • Roasting is a direct attack on another person’s view or position.
  • Exclusion involves singling out someone and not letting them participate in group chats or threads, and/or making negative comments toward them.
  • Harassment means repeatedly attacking a person, often by insulting their racial, ethnic, gender, sexual, or religious identity.
  • Cyberstalking involves repeated, unwanted online contact with the purpose of tracking, threatening, or harassing someone.
  • Doxing means using online sources to trace someone’s identity and gather information about them, then using that information to harm or harass the person.
  • Outing involves the malicious release of personal and private information about a person.
  • Masquerading means creating a fake identity in order to harass someone anonymously or impersonate someone else.

Quiz: Is it cyberbullying? (Affordable Colleges Online)

Some communities are targeted by cyberbullying more frequently than others. Young people, women, and LGBT youth report especially high rates of harassment online. Here’s what that looks like:

  • Two in three (65 percent) of young adult internet users (aged 18–29) have been the target of at least one of six identified types of online harassment, according to a 2014 study by the Pew Research Center.
  • 10–28 percent of college students experience cyberbullying, according to an analysis of seven recent studies (Sage Open, 2014).
  • Men seem more likely than women to report online harassment overall (44 percent versus 37 percent), especially name-calling, being purposefully embarrassed, and physical threats, according to the Pew study.
  • Young women aged 18–24 seem more likely than other demographics to experience certain severe types of harassment. In the Pew survey, one in four young women had been stalked online, and the same proportion had been sexually harassed online.
  • Sexual harassment in general is often targeted at women who are perceived to violate stereotypical gender norms, according to “The Sexual Harassment of Uppity Women,” a study in the Journal of Applied Psychology (2007). This finding helps explain the later “GamerGate” online abuse directed at women in the video game industry.
  • LGBT youth are cyberbullied at significantly higher rates than their heterosexual peers, with 54 percent experiencing it within the past three months, according to a national study in the International Journal of Critical Pedagogy (2010).
  • Disabled people are targeted for online abuse, though the current research is slight. A 2016 study involving 19 disabled people concluded that harassers targeted people with disabilities and the impact was more severe for reasons relating to the disabilities (Disability and Society). Grade-school students receiving special education services are more likely than their peers to report being victimized online, according to the Journal of Special Education (2013).

Online harassment and cyberbullying have widespread and well-documented consequences. For example:

  • Distress More than one in four people who’d experienced online harassment found it “extremely upsetting” or “very upsetting,” in the 2014 Pew survey.
  • Isolation Students who experience online abuse report higher rates of isolation. One in four people harassed online withdrew from social media, the internet, or their phones as a result, according to a 2016 report by the Data & Society Research Institute.
  • Emotional and behavioral health risks Children and teenagers who are cyberbullied or harassed online are nearly twice as likely as their peers to experience depression and substance abuse, a 2007 study in Child Maltreatment found. Cyberbullying negatively affects grade-school students’ school attendance and academic achievement, according to a 2012 study in the Journal of School Violence.
  • Suicide risk Online harassment can raise adults’ suicide risk by exacerbating loneliness and hopelessness among those with preexisting stressors, according to Educational Leadership (2011). Among young teens, both the perpetrators and targets of cyberbullying are more likely than their peers to attempt suicide, the same study found.
  • Censorship Online harassment appears to curtail free speech. One in four Americans censor themselves online out of fear of online harassment, Hack Harassment reports.

Not all online harassers have antisocial traits such as lacking empathy. Even ordinary people (who don’t have personality issues) can be induced to troll in certain circumstances, researchers from Cornell University, New York, found. Here’s what can drive us to trolling:

  • We’re in a bad mood (this helps explain why trolling intensifies late at night and on Mondays).
  • We’re participating in a thread or conversation that started with a “troll comment” or in which trolling is already underway (the more trolling is happening already, the more likely we will troll too).

In the online environment, we can choose to be anonymous, a factor that lowers the behavioral bar. That can make it easier for even those of us who are generally well- intentioned to dish out sarcasm or insults, and disconnect from others’ feelings. In our survey, many students acknowledged that they’d done this and regretted it.

The research paints a predictably unflattering picture of some habitual online harassers. Perpetrators may be motivated by the following:

  • A perceived way to stay popular Harassing others online may make the perpetrator feel powerful, and may be their response to low self-esteem, according to Delete Cyberbullying, a project aimed at parents and grade-school students.
  • A sense of failure or threat In a 2010 study, men who harassed women players during a video game appeared to be less skilled at the game than their peers, according to a 2010 study in PLOS One.
  • Low empathy In a 2014 study of college students, lower empathy toward others was associated with a higher likelihood of cyberbullying, according to Computers in Human Behavior.
  • Other personality disorder traits Persistent trolling is associated with narcissism, a willingness to inflict harm, and a willingness to manipulate and deceive others, according to a 2014 study in Personality and Individual Differences.
  • Anger toward victims Online stalking tends to be associated with the perpetrators’ distress and anger toward their targets (though personality issues can be a factor), a 2000 study in Aggression and Violent Behavior suggests.

8 ways to build better online spaces

1. Set a respectful and considerate tone and standard

The majority of our online presence is communal. Every contribution we make adds to the overall tone of the online space. Kindness is contagious. By engaging respectfully with others, you reinforce the expectation that others do the same.

2. Practice engaging constructively on difficult or contentious topics

Disagreeing with a friend’s opinion or disputing someone’s argument is all well and good—depending on how we go about it. For a guide to constructive arguing and how to influence someone’s opinion, see Tame the tension: Science-backed ways to talk it out in this issue of SH101.

3. Apologize when it’s merited, even if your slight was unintentional

If you hear that you have hurt someone, apologize. Communicating digitally can sometimes obscure the very real three-dimensional people who are reading and hearing our words. It’s important to remember that, even in the midst of heated or highly charged conversations. If the platform allows you to delete, retract, or qualify a contentious comment, do so.

4. Ask for clarification if you need it

If you don’t know why what you said was hurtful, you can ask for clarification. To the best of your ability, do so with respect and compassion. You could say something like, “I’m sorry that I upset you with my comment. Could you tell me why that word is hurtful? I want to be sure I don’t make the same mistake again.”

5. Stay chill when you feel misunderstood

Resist calling people out personally with inflammatory and divisive terms. If you think a comment has racist or sexist implications, try assuming those were unintentional and pointing them out gently. By the same token, if you see yourself as a fair person and someone says that your comment was discriminatory, try to resist getting defensive. We are all coming from our own complex places. If you’ve asked for clarification and didn’t get it, reiterate that your intention was positive, and let it go.

6. Use the reporting tools

Platforms and sites rely on their users to report abusive or disrespectful behavior that violates community standards. You can help create a safer environment by reporting harassment and abuse when you see or experience it.

7. Use your moderator powers for good

If you’re the administrator or moderator of an online group, forum, or list, take initiative to set the tone for positive, respectful interactions. You can do so by:

  • Establishing community standards or guidelines (pinning a post about rules to the top of a page helps reduce trolling, according to a 2016 experiment by r/science, a Reddit community)
  • Creating a clear reporting structure for harassment or abuse
  • Reaching out for help and support if you run into trouble
  • Being open to feedback from your community and others

8. Support people and platforms doing good work

In recent years, the tech industry has been taking a more active approach to preventing and addressing cyberbullying and harassment. There are several great initiatives you can learn from and support, including:

Facebook’s Bullying Prevention Hub
This online resource, developed in partnership with the Yale Center for Emotional Intelligence, offers information on and strategies for addressing cyberbullying. It includes detailed and practical conversation starters and step-by-step plans for students, parents, and educators looking to address a bullying incident, whether they are speaking with the person being bullied or the person inflicting the bullying. This resource also offers concrete strategies for proactively preventing online harassment and cyberbullying.

Hack Harassment
This coalition, led by Intel, Vox Media, and Lady Gaga’s Born This Way Foundation, aims to build a more inclusive and supportive online community. You can get involved and commit to building that more inclusive and supportive online community through the Hack Harassment website. There, you can sign up to be a Campus Ambassador, host a #HackHarassment hackathon, or apply for a grant to fund your own harassment-hacking project.

6 steps to intervening constructively

People who are harassed online tend to turn to trusted friends, teachers, and family members for help, according to a 2012 study in the Journal of School Violence. Receiving support, both online and off, can have a tremendously positive impact on how someone copes with and responds to online harassment. Here’s how to go about it:

1. Think about what you can potentially accomplish

“Your goal might be to approach a friend involved in a bullying incident, but you don’t know how to approach them or what to say. Or you might choose to report something that you see online that seems unsafe for one of the people involved,” says Dr. Robin Stern, associate director of the Yale Center for Emotional Intelligence at Yale University, Connecticut.

2. Reach out and offer support

You can reach out directly to the person experiencing harassment. Express your alarm at what’s happened and ask what you can do to help. Bear in mind that responding with emojis or “likes” can sometimes be misleading.

3.Add positive comments to a negative thread

If you see insults or attacks online—for example, against a writer discussing sexual violence—consider contributing some positive words. Offering encouragement and support is a simple way to mitigate the effect of online harassment. Manners (good and bad) are contagious. Modeling civility and constructive commentary online can potentially dissuade others from trolling, according to a 2017 study by researchers at Cornell University. That saidâ€Ķ

4. Ask before you act on someone else’s behalf

If you want to confront the aggressor or request an apology on behalf of the person who’s been wronged, this is not a decision to make alone. Work with the targeted person and respect their wishes about how to proceed. They might prefer to not confront the aggressor, or to report the issue to the relevant site directly. Except for situations of acute danger, do not take action on their behalf if you have not been asked to do so.

5. Check in with your own feelings

“It is important to reflect on your own feelings before talking with someone affected by a bullying incident because you want to make sure that you are in a place where you can have that conversation,” says Dr. Stern. “If you yourself are emotionally activated, which is understandable and may well be the case, then you won’t be able to have that conversation from a place of calm. If you lower your own emotional activation, you are going to be able to more effectively help the person in the interaction regulate their own emotions.”

6. Seek support, off-line and on

“It is important to talk it through with someone you trust and who you believe is wise about this sort of thing. You might turn to a trusted peer or RA or dean who can help you think about how to approach the incident, depending on your goal,” says Dr. Stern. Tell someone you trust and who is in a position to help. Alternatively, you might report the incident to the site or platform, group administrator, or moderator. If someone is being harmed, about to be harmed, or threatening harm, take that seriously and get help immediately.

Most online platforms give you tools to curate what content you see and with whom you interact online. Explore the options available to you and decide what you share online and who can see it. These approaches can help:

Take advantage of customization tools

Online platforms frequently give you control over the level of connection you want to have with someone. You can choose to block content or people whose content you don’t want to see. On some platforms, this decision can be separate from whether you remain friends with those users (e.g., on Facebook you can unfollow a person’s posts without unfriending the person).

Pick your friends

There is a lot to be said for trying to work through differences with people who hold varying opinions and making sure we’re exposed to viewpoints that are not the same as ours. However, if you are experiencing harassment from a user online, especially someone you don’t know or don’t have a strong relationship with off-line, you can choose to prevent that user from contacting you.

Protect your privacy

Review your privacy settings on all social media. You have control over who sees your posts and what online activity is viewable to others.

Consider making online magic

Several free software options and plugins allow you to make more customized and creative choices about what you see online. For example, Sweary mary is a Chrome Extension that replaces swear words with witty alternatives.

Be aware that not all sites are created equal

Some platforms do a better job than others of giving their users the tools and support they need to have a safe and fulfilling online experience. As an informed user, you can decide which sites you want to trust with your time and information, and which you’d rather pass on.

Slideshow link - "Students share: What's going down online"

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Article sources

Robin Stern, PhD, associate director, Yale Center for Emotional Intelligence, Yale University, Connecticut.

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Opioid epidemic: What it looks like, what it means, & what to do

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What do you know about opioid abuse and addiction? Take our quiz to see how your knowledge compares to other students’, and find answers to questions like these:

  • Is it risky to take prescription pain meds?
  • Who’s at risk for addiction?
  • How rare is opioid abuse among college students?
  • Does opioid overdose reversal always work?

The US is experiencing a brutal opioid epidemic. In 2015, 33,000 Americans died from overdoses involving prescription painkillers, heroin, and synthetic opioids, according to the National Institutes of Health. Many opioid overdoses can be reversed with timely medical treatment, however—someday, you may be in a position to save a life. This brief guide shows you how.

The illicit use of heroin and prescription painkillers is rare among college students. Yet this epidemic is affecting demographics that were previously considered relatively immune to drug crises. “My freshman year of college, my older sister went to rehab for heroin addiction. People from all ethnicities and social classes are struggling with opioid addiction,” says a third-year undergraduate at Saint Louis University, Missouri.

In this article, “opioid” covers heroin, prescription painkillers, and synthetic opioids sold on the street. For info on getting help with abuse and addiction, see Get help or find out more.

What to do if someone may have overdosed: Call 911 immediately

  • Act quickly: Most deaths occur one to three hours after the overdose, so you have a window for intervention.
  • Get medical help: When people survive an overdose, it is because professional help was available. You do not need to be sure the person has overdosed on opioids (or any other substance) before calling 911. Calling 911 usually ensures quicker medical help than taking the victim to the hospital yourself.
  • Tell the 911 dispatcher: Let them know if the person’s breathing has slowed or stopped and if they are unresponsive. Give the dispatcher the exact location.
  • Be aware of Good Samaritan laws: In most states, people who seek help with a suspected overdose are immune from drug-related criminal charges under Good Samaritan laws (also known as 911 Immunity Laws). Your college may have similar policies (sometimes called medical amnesty). For information about your state, see Get help or find out more.

What does an opioid overdose look like?

Upset cartoon man

Âŧ The signs of opioid overdose include:

  • Small pupils
  • Droopy arms and legs, and the inability to stand or walk
  • Itching
  • Slurred speech
  • Shallow and uneven breathing
  • Being unresponsive
  • Loss of consciousness

Âŧ As the window for intervening narrows, signs include:

  • Pale face
  • Blue lips
  • Gurgling chest sounds

Could I be at risk for opioid abuse?

Opioid addiction is difficult to treat. Avoiding illicit drug use is the safest strategy. Here’s how to look out for yourself:

  • If you are using a prescription opioid medication that was not prescribed to you, seek help.
  • If you are using an opioid medication prescribed to you, be self-aware about your reasons: Opioid medications are prescribed for long-term pain associated with various medical issues or for short-term pain control after surgery or an injury. If you are using opioids for other reasons—e.g., to get high or buzzed—seek help.
  • If you are using opioids for pain relief, and your pain is becoming more difficult to control, discuss that with your physician immediately.
  • If you have a family history of drug abuse/addiction and need medication for short-term pain, consider asking your physician for a pain medication other than opioids. Having a family history of drug abuse/addiction puts you at a higher risk for abuse/addiction.
  • If you are abusing opioids or may be addicted, you will need support with your recovery. See Get help or find out more (below).

Where can I get help with opioid abuse or addiction?

  • Ask your physician or other health care provider for a referral to an addiction specialist.
  • If you have health insurance, check the insurance company website for addiction specialists covered by your plan.
  • Ask at your student health center, counseling center, place of worship, or community center about addiction assistance.
  • Call your local hospital for help finding medical professionals with addiction expertise.
  • Look at community directories or online for a specialist in your area: Make sure the person is licensed or certified in mental or behavioral health, or is a licensed counselor in social work or professional counseling.
  • Try Narcotics Anonymous for local, free, anonymous support groups.
  • Many detox centers offer free initial consultations.
  • For more key info and resources, see Get help or find out more (below).

What are the options for accessing reversal treatment?

Many opioid overdoses can be reversed with treatment. The opioid reversal medications naloxone and naltrexone can be delivered via a nasal spray, by injection, or intravenously. These reversal drugs (or antidotes) are also known by various brand names (e.g., NarcanÂŪ).

Naloxone treatment can be accessed in several ways:

  • At hospital emergency rooms
  • Via police departments and paramedics (ambulance responders), after calling 911
  • Via some fire departments
  • In most states, via some trained laypeople (not medical professionals) who may have a history of opioid abuse or family members who are abusing opioids
  • Some states allow pharmacies to dispense naloxone to people meeting certain criteria without a physician’s direct involvement (this is often reported as over-the-counter availability, although that term is technically incorrect)

What exactly does “unresponsive” mean?

Here’s what being unresponsive looks like, according to the Harm Reduction Coalition:

  • Not answering to their name
  • Not responding to information they may not want to hear (e.g., “I’m going to call 911”)
  • Not responding to physical stimulation (e.g., rubbing your knuckles into their sternum, the place in the middle of their chest where the ribs meet, or pinching their earlobes)
  • If the person wakes up but their breathing seems shallow or their chest feels tight, call 911 anyway

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